Overview:
Bed Bug Burners is a pest control service located in Kent, Ohio. The company specializes in dealing with bed bug infestations, along with other pest control services. Despite the name, there have been mixed reviews about their effectiveness, particularly concerning bed bug removal.
Services Provided:
– Bed bug control
– Pest control services
– Chore services
Wildlife Control Offered:
No
Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (888) 631-9030
Website: [www.bedbugburners.com](https://www.bedbugburners.com/)
Customer Reviews and Sentiment:
Bed Bug Burners has received primarily negative feedback, reflected in a rating of 3.1 stars based on 18 reviews.
Positive reviews highlight the professionalism and thoroughness of some staff members:
“Pat was very thorough and arrived quickly after our call! Professional service and great customer care!!!” – Christina Foster
However, there are significant concerns raised in negative reviews, including ineffective treatments and poor service experiences:
“I wouldn’t use them ever again and I will tell all my friends and family never to use them.” – D J Williams
“Overall, the result was only part of the hardwood floors mopped… I believe their services need to be avoided at all cost.” – Kat
Review Summary:
Positive Sentiments: Professional demeanor, helpfulness.
Negative Sentiments: Ineffective pest control, poor customer service, treatment dissatisfaction, issues with communication.
Additional Ratings:
BirdEye: 3.2 stars based on 18 reviews, showing similar trends of customer dissatisfaction.
Total Lead Smart Rating: 3.0
Conclusion:
Bed Bug Burners in Kent, OH, appears to have challenges with customer satisfaction, particularly regarding their bed bug removal services. While some customers have praised the professionalism of certain staff, substantial criticism regarding inefficacy and service quality might deter potential clients. It is essential for new customers to weigh these factors carefully before engaging their services.
Member Since August 2024
Listing Id 198133