Strauss Security Solutions

Overview:
Strauss Security Solutions is a security service provider located in Urbandale, Iowa. They specialize in supplying and servicing a variety of security systems, including locksmith services and safe management.

Services Provided:
– Security system installation
– Locksmith services
– Safe management
– Key copying
– Customer support for security concerns

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (515) 276-7030
Website: http://strausssecurity.com/

Customer Reviews and Sentiment:
Strauss Security Solutions has received positive feedback with a rating of 4.7 stars based on 93 reviews.

Positive sentiments highlight the company’s knowledgeable staff, efficient service, and helpfulness in resolving issues.

Examples of positive reviews include:
“Great service. 2nd time he and Strauss have helped me.” – Jeff Edwards
“Delightful experience… truly appreciated.” – Christy Saul
“Good place with good services and friendly staff.” – Ahmed Hamdy

However, there is some customer dissatisfaction regarding service reliability and communication.

A notable negative review mentions:
“I pay all this money for something that doesn’t work… Be aware of these guys.” – LeRoy H Cone

Review Summary:
Positive Sentiments: Knowledgeable staff, efficient service, helpful customer support, quick resolution of issues.
Negative Sentiments: Issues with system reliability, long wait times for service, and communication challenges.

Additional Ratings:
– Google Reviews: 4.7 stars based on 93 reviews, indicating strong customer satisfaction.
– Total Lead Smart Rating: 7.5/10, reflecting a solid reputation due to high ratings from satisfied customers, but also consideration of the complaints about service issues and reliability.

Conclusion:
Strauss Security Solutions appears to be a reputable choice for security system needs in Urbandale, IA, particularly noted for their knowledgeable staff and efficient service. However, potential customers should be cautious and consider previous service reliability issues mentioned in reviews.