Palm Bay Fence Co

Overview:
Palm Bay Fence Co is a reputable fence contractor located in Melbourne, FL. They specialize in various types of fencing projects, including installation and repairs, and have garnered a positive reputation for their quality service and customer satisfaction.

Services Provided:
– Fence installation
– Fence repair
– Residential and commercial fencing
– Custom fencing solutions

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (321) 724-1021
Website: http://www.palmbayfence.com/

Customer Reviews and Sentiment:
Palm Bay Fence Co has generally received favorable reviews across different platforms:

Google Reviews: 4.2 stars based on 21 reviews.

Positive feedback underscores their excellent customer service, professionalism, and the quality of their work. Customers are especially appreciative of the team’s prompt responses and friendly demeanor.

Examples of positive reviews include:
“Kind and courteous staff and the best service we’ve ever seen out of a fence company.” – Meredith Luther
“EVERYONE we dealt with were very friendly, polite and professional.” – C Barcia
“Great company! Their customer service is fantastic.” – Lucas Allen

On the negative side, there are some complaints regarding communication issues, with one customer stating, “They never answered.” – Victor Guedez

Review Summary:
Positive Sentiments: Excellent customer service, friendly and professional staff, high-quality workmanship, timely project completion, and fair pricing.
Negative Sentiments: Occasional communication issues and delays in response.

Additional Ratings:
BirdEye: 4.2 stars based on 21 reviews, aligning with positive customer experiences but reflecting some isolated issues.
Total Lead Smart Rating: 8.1/10. This rating reflects the overall customer satisfaction, quality work, and consistent positive feedback, tempered slightly by the communication complaint noted.

Conclusion:
Palm Bay Fence Co comes highly recommended for fencing services in Melbourne, FL, with notable strengths in customer service and quality of work. However, potential clients should be aware of some communication issues that may arise.