Orange County Fence in Anaheim, California 92806

Orange County Fence

2801 E Miraloma Ave suite a, Anaheim, CA 92806

3.4 (9 reviews)

Overview:
Orange County Fence is a fence contractor based in Anaheim, California. They specialize in various types of fencing services, including the installation of vinyl and wooden fences. The company has received a range of feedback from customers over several years.

Services Provided:
– Fence installation (vinyl and wood)
– Estimates and consultations
– Fence repair and maintenance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (714) 991-7773
Website: https://www.ocfence.com/

Customer Reviews and Sentiment:
Orange County Fence has received mixed reviews across various platforms:
Google Reviews: 3.4 stars based on 9 reviews.

Positive feedback highlights the company’s promptness, the quality of installations, and their communication skills. Customers have praised the work done by the installers and their overall service.

Examples of positive reviews include:
“Great sales guys, great service, great installers.” – Doug Ward
“The wood fence is beautiful!! Me and the neighbors love it!!” – Isaac Alexander
“Wonderful communication skills and their pricing is on point.” – James pak

Negative sentiments reflect issues with customer service, particularly in terms of responsiveness and appointment management. Customers expressed frustration about no-shows and lack of follow-up after requests for estimates.

Examples of negative reviews include:
“Horrible customer service and do not take your business serious.” – Blue Birds
“No call and no email… horrible customer service.” – Amanda Lynn

Review Summary:
Positive Sentiments: Prompt service, high-quality installations, good communication, reasonable pricing.
Negative Sentiments: Poor customer service, issues with appointment management, lack of follow-up.

Additional Ratings:
BirdEye: 3.4 stars based on 9 reviews, mirroring the mixed sentiment found on Google.
Total Lead Smart Rating: 5.2/10. This rating reflects the overall customer satisfaction, quality of work, and significant negative feedback regarding customer service, which decreases the total score despite several positive remarks.

Conclusion:
Orange County Fence appears to provide satisfactory fencing services in Anaheim, CA, valued for their installation quality and response time. However, potential customers should be cautious regarding customer service experiences, particularly related to communication and scheduling issues, as highlighted in the reviews.

Member Since July 2024

Listing Id 134900

Contact Info

2801 E Miraloma Ave suite a, Anaheim, CA 92806
(714) 991-7773
Lead Smart Rating :
5.2/10.0

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2801 E Miraloma Ave suite a, Anaheim, CA 92806

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Reviews

Doug Ward

5 years ago

Built my rear slat fence and then returned later and did the side fences after a windstorm. Vinyl costs are better than expected and the maintenance is minimal. Great sales guys, great service, great installers. Have referred numerous times

Isaac Alexander

5 years ago

I hired this company and they showed up on time and did a great job! The wood fence is beautiful!! Me and the neighbors love it!!

James pak

5 years ago

Frank, Oscar and the OC fence team are great!! They have wonderful communication skills and their pricing is on point. I will definitely use their services for future fencing needs!!

Mike Lowthers

6 years ago

I was pleasantly surprised with the quick response to our project. Fast friendly service with a fair price. The fence looks fantastic.

Steve Whitiker

6 years ago

Good experience with Orange County Fence. Called for an appointment and they showed up when scheduled with samples. My neighbor and I decided to go with them and we couldn’t be happier. Excellent workers and the quality of the materials is very high.

Julie Padilla

6 years ago

I called this company for an estimate and they were very professional. Came out within a few days and sent me the estimate soon after. The price was reasonable so I decided to go with them. I’m so glad I did. They did an excellent job installing a wood fence in my yard and I couldn’t be more pleased. I would definitely recommend Orange County Fence for any fencing projects you might have.

GE vALENCIA

6 years ago

Called to get an estimate changed my date of the estimate then they said oh we’ll just go in your backyard and look and then will call you back with an estimate well you don’t know what I want how I want it done how can you give an estimate without talking to me or my neighbor then I had them come out on a Wednesday which was the 2nd of may they called and said that they had car trouble and can’t come out then I called them back and they will not answer the phone do not go to this company horrible horrible horrible!

Blue Birds

7 years ago

DO NOT BOTHER WITH THIS LOW BUDGET BUSINESS! I agree with the horrible customer service. Called a month ago to get an estimate, gave them all the information said they’d call me the next day, NEVER called back. I called again giving them the benefit of the doubt and the sluf on the other line made some lame excuse.. I scheduled and appointment for this morning at 10am. No phone call, no text,NO SHOW. Thanks for allowing me to see you have the worst customer service and do not take your business serious..

Amanda Lynn

7 years ago

If i could leave less than a star i would. Scheduled an estimate at my home two weeks in advance and my appointment time was 8-10, with a 30 min grace period. No call and no email. it was now 10:45 and i still here nothing. I called the company and they don’t even know where this “Sal” is. They informed that they would call me back. I got no call, i called back and they still have no idea and would like to reschedule. NO THANKS. horrible customer service. SOCAL FENCE was super nice and i will probably go with them.