Overview:
Miller Electric and Remodeling is an electrical service company located in Summerville, SC. They offer a range of electrical installation and remodeling services, catering to both residential customers and general home improvement projects.
Services Provided:
– Electrical installations
– Circuit breaker repairs
– Security system installation
– TV mounting
– General home remodeling
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (843) 471-9841
Customer Reviews and Sentiment:
Miller Electric and Remodeling has garnered a mixed response with a rating of 4.4 stars based on 43 reviews.
Positive feedback emphasizes the professionalism, quality of work, and the courteous behavior of staff. Notable positive reviews include:
“Excellent work… very professional, polite, and did beautiful work.” – Lydia Mixson
“Miller Electric is phenomenal and I recommend them because they are reliable and their work is guaranteed!” – Kenneth Perry
“They were very professional and reasonable. Would highly recommend!” – Robin Mace
However, there are serious complaints regarding code compliance and poor communication:
“Hired to install a simple RV power outlet only to discover that the job was not code compliant… Miller declined to take responsibility.” – Good Life
“Exterior wire not encased in conduit… Just poor quality work.” – Robert Cochran
Review Summary:
Positive Sentiments: Professionalism, quality workmanship, courteous staff, reliable service, timely responses.
Negative Sentiments: Issues with code compliance, poor communication, and customer service failures.
Additional Ratings:
BirdEye: 4.4 stars based on 43 reviews, reflecting a prevailing sense of satisfaction from many customers despite the significant complaints noted.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints over the past three years related to service issues.
Total Lead Smart Rating: 5.5
Conclusion:
Miller Electric and Remodeling showcases a mix of quality electrical services and significant customer complaints. While many customers praise their professionalism and quality of work, issues with code compliance and communication should prompt potential customers to exercise caution before engaging their services.
Member Since August 2024
Listing Id 452972