Rensenhouse Wichita in Wichita, Kansas 67214

Rensenhouse Wichita

1134 N Washington St, Wichita, KS 67214

4.7 (26 reviews)

Overview:
Rensenhouse Wichita is an electrical supply store located in Wichita, KS. The business offers a wide range of electrical supplies and services, showcasing a commitment to customer service and product knowledge.

Services Provided:
– Electrical supplies
– Knowledgeable staff
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (316) 262-3541
Website: https://www.industrialsolutionsnetwork.com/Rensenhousewichita/

Customer Reviews and Sentiment:
Rensenhouse Wichita has received positive feedback across various platforms:

Google Reviews: 4.7 stars based on 26 reviews.

Positive feedback emphasizes knowledgeable and friendly staff, quick service, and a vast amount of product availability. Customers appreciated the professionalism and helpfulness of the employees.

Examples of positive reviews include:
“Bill and Randy are very knowledgeable and extremely helpful…” – Heathen A
“Very helpful staff. I am a traveling electrician…” – Pete Worland
“Excellent customer service. Always my first stop.” – Kevin Twiss

The notable complaint highlights a poor customer service experience, mentioning issues with incorrect items and unprofessional behavior from staff.

Negative Sentiment: Complaints about customer service and receiving wrong items, suggesting a need for improvement in staff interactions.

Review Summary:
Positive Sentiments: Knowledgeable and friendly staff, quick service, extensive product selection.
Negative Sentiments: Customer service issues, providing wrong items, unprofessional behavior from some staff.

Additional Ratings:
BirdEye: 4.7 stars based on 26 reviews, indicating overall customer satisfaction with occasional service complaints.
Total Lead Smart Rating: 7.3

Conclusion:
Rensenhouse Wichita appears to be a solid choice for electrical supplies in Wichita, KS, known for its knowledgeable staff and wide selection of products. However, potential customers should be mindful of some negative reviews regarding customer service and incorrect orders when considering this business.

Member Since August 2024

Listing Id 458968

Contact Info

1134 N Washington St, Wichita, KS 67214
(316) 262-3541
Lead Smart Rating :
7.3/10.0

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Listing location

1134 N Washington St, Wichita, KS 67214

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Reviews

Frank Orton

3 years ago

Delivered there fast unloading and friendly

Heathen A

5 years ago

Bill and Randy are very knowledgeable and extremely helpful I wouldn’t use any other distributor in town.

Jack Young

5 years ago

Awesome personal.

Andrew Dillon

5 years ago

Brandon and his staff at CED are terrific!! Very professional and would highly recommend to anyone!!

Randy King

5 years ago

Good help

Pete Worland

5 years ago

Very helpful staff. I am a traveling electrician and the counter staff is some of the most knowledgeable and friendly I have ever interacted with!

Colton Hardaway

6 years ago

The knowledge, service and vast amounts of product makes CED Wichita the go to place for electrical supplies.

jahyawkfanAndy64

6 years ago

Best in town

Kevin Twiss

6 years ago

Excellent customer service. Always my first stop.

Brooks Frahm

6 years ago

I went in happy, not a care in the world, with a consolidated list of needed items. I left feeling flabbergasted and with the wrong items but too dissapointed to return them. VERY BAD CUSTOMER SERVICE. I recommend finding a different store. Workers are in very bad moods and take it out on customers. They try to intimidate you and try to make you feel stupid. I have a medium knowledge of electrical and they acted like i dont know a thing in the world! I had to take a few deep breaths and regain my composure just hoping to buy my items and leave. Other customer’s had problems with them while i was in store. And to add insult to injury, they gave me the wrong items. DO NOT GO TO THIS STORE. They need to go out of business.