BIGDECK.COM in Savage, Minnesota 55378

BIGDECK.COM

5485 135th St, Savage, MN 55378

4.8 (83 reviews)

Overview:
BIGDECK.COM is a deck building company located in Savage, MN. They specialize in the design and construction of high-quality decks, providing efficient and professional services from start to finish.

Services Provided:
– Deck building
– Deck repair and replacement
– Consultation on materials and design

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (612) 432-7761
Website: https://bigdeck.com/

Customer Reviews and Sentiment:
BIGDECK.COM has achieved an impressive rating of 4.8 stars based on 83 reviews on Google.

Positive feedback highlights the company’s efficiency, quality of work, knowledgeable staff, and excellent customer service. Customers have noted the quick completion times and attention to detail during the building process.

Examples of positive reviews include:
“Everything was very efficient from beginning to end.” – Jerrie Jelen
“Our deck was completed ahead of schedule and we love it – just beautiful.” – Linda McGraw
“10/10 would recommend over the other people out there.” – kyle tessmer

However, there was a negative sentiment regarding communication with potential customers, as illustrated by:
“I guess I wasn’t important enough.” – Chia Ly

Review Summary:
Positive Sentiments: High-quality workmanship, efficient service, knowledgeable staff, excellent communication, and prompt project completion.
Negative Sentiments: Issues with communication regarding quotes and responsiveness to potential clients.

Additional Ratings:
BirdEye: 4.8 stars based on 83 reviews, reflecting high customer satisfaction.
Total Lead Smart Rating: 9.2/10. This score is based on the overall customer satisfaction and quality of service reported, with minor concerns regarding communication for new inquiries.

Conclusion:
BIGDECK.COM appears to be an outstanding choice for deck building and repair services in Savage, MN, known for their exceptional quality work, quick turnaround times, and strong customer service. However, some potential customers should be aware of minor communication issues when reaching out for initial quotes.

Member Since July 2024

Listing Id 133041

Contact Info

5485 135th St, Savage, MN 55378
(612) 432-7761
Lead Smart Rating :
9.2/10.0

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5485 135th St, Savage, MN 55378

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Reviews

Jerrie Jelen

a month ago

Everything was very efficient from beginning to end. The team (Joe and Zach) that built our deck were very knowledgeable. Everything was cleaned up very nicely at the end. Would recommend this company.

Joe Armstrong

a month ago

What can I say about Big Deck that you don’t already know. They finished redoing our deck and it looks Marvelous simply Marvelous. We show off our Big Deck every time we get a chance, and it’s the fancy material you don’t have to stain. Save your money or get a loan it’s worth it, I’m glad we decided to get our Deck On!!!

kyle tessmer

a month ago

From meeting Mike and going over price to talking with Angie about details to the workers getting done in 2.5 days. This was more than I could ask for and everything turned out great! From start to finish I was blown away with the customer experience I received. 10/10 would recommend over the other people out there.

Mike McCarty

2 months ago

Needed to complete some repair/replacement to our deck. Mike and Angie were fantastic to work with regarding materials, scheduling and satisfaction of completed work! Highly recommend this company!!!

Chia Ly

2 months ago

Never got a chance to use them. Called and left a message recently to get a quote on replacing my deck. I had heard their ads on sports radio and figured I give them a try. Over a week later, I get a return call saying my name was Asia and if I was still interested in a quote. By this time I’ve already settled on a contractor for my project. I guess I wasn’t important enough.

Linda McGraw

2 months ago

Fantastic experience from start to finish! Mike was great explaining different products and showing samples. Our deck was completed ahead of schedule and we love it – just beautiful. Seth and Charlie did quality work and completed entire project in just two days. They worked really hard and completed the job at 8PM the second day. Angie responded to questions immediately, We would definitely give them 5 stars and hope to use them again in the future. Absolutely will recommend them to friends, family and neighbors.

Christie Coury

2 months ago

Our experience from beginning to end was perfect! Deck looks great

jclarice wireman

3 months ago

My new BigDeck was finished yesterday. The whole BigDeck team was amazing from first inquiry, discussing our wants and needs, through tear-down, and the rebuild. I expect to enjoy many sunsets and watching our wildlife for years to come. I am very impressed with the quality and workmanship, and the associated customer care. Count me as a BigDeck number one fan!

Dillon Iverson

3 months ago

They did a great job

David Gural

8 months ago

This is a great company with terrific ownership and great workers. They built a beautiful deck for us at a reasonable price. Ask for Joe to build your deck. Call Mike to get an estimate. Again they are great people and will work hard for you.