Overview:
Jani-King of St. Louis is a commercial cleaning service located in Maryland Heights, MO. The company offers a range of janitorial services tailored for various commercial spaces.
Services Provided:
– Commercial Cleaning
– Janitorial Services
– Deep Cleaning
Timings:
Monday to Saturday, 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (314) 576-4330
Website: https://www.janiking.com/commercial-cleaning/st-louis/?utm_campaign=GMB&utm_source=GMB-St-Louis
Customer Reviews and Sentiment:
Jani-King of St. Louis has garnered mixed reviews across several platforms:
Google Reviews: 2.5 stars based on 13 reviews.
Examples of positive reviews include:
“Great staff awesome clean the king of clean is on point !!” – Christopher Holland
“Very nice clean professional” – Donna Eggert
“The service is well worth it…very good service” – Paul G
Negative sentiments focus on customer service issues and cleaning quality:
“This place is a joke. Go someplace else.” – Christy Sapp
“Cleaning crew stole from our business.” – Sherry Huber
“I had them come to my office to give me a bid on deep cleaning my floors… Too much time wasted with this company, move on.” – Chris Gianinio
Review Summary:
Positive Sentiments: Good staff, quality of cleaning, professionalism.
Negative Sentiments: Poor customer service, untrustworthiness regarding contracts, instances of theft, and inadequate communication.
Additional Ratings:
– BirdEye: 2.5 stars based on 13 reviews, reflecting a trend of dissatisfaction with some positive feedback.
– Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding customer service and contracts.
Total Lead Smart Rating: 3.3/10. This rating is based on the overall mixed sentiment from reviews, significant concerns over customer service and theft allegations, and the low overall rating on Google.
Conclusion:
Jani-King of St. Louis presents a mixed bag for potential commercial cleaning clients. While there are some positive experiences noted regarding the quality of work, serious concerns about customer service, professionalism, and ethical practices overshadow these positives. Prospective customers should weigh the risks of partnering with this service against the feedback provided by previous clients.
Member Since July 2024
Listing Id 89394