Exteriors by Austin LLC in Belleville, Illinois 62220

Exteriors by Austin LLC

10 N Missouri Ave, Belleville, IL 62220

4.7 (17 reviews)

Overview:
Exteriors by Austin LLC is a reputable contractor based in Belleville, IL, specializing in various construction and repair services, most notably gutter installation and home repair. With strong local recommendations and a good reputation, they strive to deliver high-quality workmanship to meet their clients’ needs.

Services Provided:
– Gutter installation
– Roof repairs
– Screened porch roof replacement
– Aluminum fascia trim installation
– Drainage solutions

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (618) 418-3936

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 17 reviews.

Positive feedback often highlights the professionalism, knowledge, and quality of work provided by Austin and his team. Customers have expressed satisfaction with the attention to detail, quick service, and overall pleasant experience.

Examples of positive reviews include:
“Austin is very professional and knowledgeable… Did an excellent job on installing an aluminum fascia trim on my garage.” – Christopher Cid
“When we needed gutters installed… we love how the gutters turned out.” – Aaron Richardson
“Very impressive… found an affordable solution to a drainage issue.” – Ria Davis

However, there is a notable negative review indicating dissatisfaction with service and a lack of fulfillment regarding the work promised.
“This business took our money and did nothing… I wish I could post a video to show you the 2 inch deep debris.” – Jo Bateman

Review Summary:
Positive Sentiments: Professional and knowledgeable staff, quality workmanship, effective communication, prompt service, and customer-centric approach.
Negative Sentiments: Issues with service delivery and complaints regarding unfulfilled work, particularly with correspondence and transparency.

Additional Ratings:
BirdEye: 4.7 stars based on 17 reviews, showcasing consistent customer satisfaction.
Total Lead Smart Rating: 8.1

Conclusion:
Exteriors by Austin LLC presents itself as a reliable choice for various home contracting needs in Belleville, IL, particularly praised for their professionalism and quality service. However, potential clients should consider the mixed reviews, especially regarding the severity of any complaints about service delivery, before deciding to engage their services.

Member Since September 2024

Listing Id 616259

Contact Info

10 N Missouri Ave, Belleville, IL 62220
(618) 418-3936
Lead Smart Rating :
8.1/10.0

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10 N Missouri Ave, Belleville, IL 62220

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Reviews

Christopher Cid

2 months ago

Austin is very professional and knowledgeable. Came in today and did an excellent job on installing an aluminum fascia trim on my garage. I have other big jobs that need work and he oriented me and explain me what are the best options. Will definitely have him work on those soon. Thanks. Austin.

Aaron Richardson

a year ago

When we needed gutters installed on our pole barn we called around and got several quotes. BDG’s was not the lowest bid but after talking with Austin I felt that he and his team were the right people for the job. We love how the gutters turned out and hope to ise Best Dam Gutters for other projects in the future.

Joebob Brackman

a year ago

Fast and easy, right to business and pleasent to work with

joy dowdall

a year ago

This company was recommended by my handyman. Austin did a great job repairing and replacing my screened in porch roof. He was very personable and easy to work with. We will keep him in mind for future needs.

Nola Ward

2 years ago

They did my my work and my boss’s home did a great job!!!!!

Tim Puckett

3 years ago

Best Dam Gutters is simple put Amazing! I called for an estimate on price the owner Austin came out on time for estimate appointment with a courtesy call prior to arrival and treated me with great respect, provided options and detailed information on the product as well as findings during inspection. The price quote was the best I could find in the business as well as offered a discount for military which I think is honorable. On installation day I decided to request new downspouts to our back screen house area in which was quickly accommodated and the install was done with craftsmanship and attention to detail. Highly recommend you give this company a call for a quote before making a final decision on a service. 100% a 5 star company!

Jo Bateman

3 years ago

This business took our money and did nothing. After climbing up on a ladder and realizing we were scammed, we called the business owner back. He actually told us that he doesn’t clean the actual gutter unless specifically told to do so. I wish I could post a video to show you the 2 inch deep debris that was in the gutter underneath the gutter guard. He charged us 200.00 to dust the leaves off of the roof. PS I do have emails that document my claim. I don’t know of a way to post them here, but can make them available.

Sharon Harvey

3 years ago

Very professional on time and showed picture of clean gutters.

Alex Sikora

3 years ago

Austin was on time, quick, knowledgable and cleaned the gutters thoroughly including cutting and recaulking a clog. Would call them again.

Ria Davis

3 years ago

Very impressive. It is hard to find a reliable and knowlegeable person (at a fair price) to work on your home these days. However, Austin is the exception. He cleaned my gutters and found an affordable solution to a drainage issue.