Westside Plumbing And Rooter in Los Angeles, California 90034

Westside Plumbing And Rooter

6040 Cadillac Ave Unit 5, Los Angeles, CA 90034

4.5 (8 reviews)

Overview:
Westside Plumbing And Rooter is a plumbing service located in Los Angeles, CA. They specialize in various plumbing needs, from emergency repairs to installations, and are known for their prompt service and professionalism.

Services Provided:
– Leak detection
– Water heater installation and repair (including tankless)
– Drain cleaning
– General plumbing services
– Emergency plumbing

Hours of Operation:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (310) 795-2494
Website: https://westside-plumbing.com/

Customer Reviews and Sentiment:
Westside Plumbing And Rooter has received mixed reviews across various platforms:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes the company’s punctuality, professionalism, effective solutions, and fair pricing. Customers appreciate the quality of work and responsiveness of the team.

Examples of positive reviews include:
“Nice job and great on time schedule.” – Janette Masoud
“John at Westside Plumbing did an amazing job for me.” – Sarita Starr
“Fastest company I have ever worked with.” – Alexandria Schubert

However, one complaint highlighted issues with lack of communication and no-show for scheduled appointments, leading to customer dissatisfaction:
“He did not show up on scheduled date. Did not answer calls and text messages.” – Natalia La Rosa

Review Summary:
Positive Sentiments: Punctuality, professionalism, effective solutions, fair and honest pricing, responsive team.
Negative Sentiments: Communication issues, missed appointments.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, indicating a generally positive customer experience despite some concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding communication issues.
Total Lead Smart Rating: 7.1

Conclusion:
Westside Plumbing And Rooter appears to be a reliable choice for plumbing services in Los Angeles, noted for their effective and professional approach. However, potential customers should consider the mixed reviews, particularly regarding communication before making a decision.

Member Since August 2024

Listing Id 366917

Contact Info

6040 Cadillac Ave Unit 5, Los Angeles, CA 90034
(310) 795-2494
Lead Smart Rating :
7.1/10.0

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6040 Cadillac Ave Unit 5, Los Angeles, CA 90034

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Reviews

Janette Masoud

5 months ago

Nice job and great on time schedule

Natalia La Rosa

a year ago

Spoke with John regarding estimate of leaks in bathroom. He said, he needs date and time to access in both units and given him the confirmed date and time. He did not show up on scheduled date. Did not answer calls and text messages.

Gerald Zelinger

2 years ago

Chris went above and beyond in replacing the water heater.

sarita starr

2 years ago

John at Westside Plumbing did an amazing job for me. His team worked on Saturday to give me a quote. Then they scheduled for Monday to install a new tankless water heater! My lucky day that they are so professional and responsive because the 16 year old water heater stopped working!

Alexandria Schubert

3 years ago

I am a property manager for several buildings and this company is my new favorite go-to. John is just as kind and responsive as all the other reviews say. They are fastest company i have ever worked with. They do a great job, give very fair and honest prices and do all they can to keep you happy. These guys truly deserve 5 stars. 🙂 Thank you, John!!!

OHMEGAFUN

3 years ago

I’ve called 2 other plumbers with more shiny reviews before I was left with trying the less shiny presence on line type of businesses. These guys were the best. On time, courteous, fairly priced and resolved my issue on the first visit. Definitely recommend them.

Basha VR

3 years ago

Westside plumbing is hands down the best plumbing service in LA/ mid-city and surrounding area. When it comes to professionalism, they are nothing short of top notch. After I described the issue in plain words over the phone, they were immediately able to diagnose the issue before even arriving. They told me what to do in the interim and I did. Once they arrived, not only did they adhere to social distancing and were wearing masks, but they came equipped with all tools and knowledge. I have a lot of hair and girlfriends over with even more hair. Unfortunately the drains got clogged but westside plumbing fixed the issue and provided me – free of charge – with a liquid soliton to manage the issue and any future ones. Extremely police and personable, westside plumbing is my forever go-to spot. Highly recommended by me my friends and family. Give ‘em a call for all your plumbing needs !