Overview:
Eby Plumbing Plus is a plumbing service located in Elkhart, IN, known for providing a range of plumbing solutions including repairs and installations. The company has garnered attention for its responsive service and commitment to quality work.
Services Provided:
– Plumbing repairs
– Water heater installation
– Drain cleaning
– Emergency plumbing services
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Contact Information:
Phone: (574) 875-7664
Website: http://www.ebyplumbingplus.com/
Customer Reviews and Sentiment:
Eby Plumbing Plus has received a mix of positive and negative reviews across various platforms:
– Google Reviews: 4.5 stars based on 31 reviews.
Positive feedback highlights the company’s quick response, professionalism, and fair pricing. Customers have commended the friendly service and the ability to handle plumbing issues effectively.
Examples of positive reviews include:
“Eby Plumbing is fantastic! Quick response and service!” – Mindy
“They went above and beyond and came out when no one else would.” – Krista Jay
“Great pricing, great service, good quality work.” – Warren Alwine
However, there are some complaints regarding communication and follow-through, specifically about estimates and job completion.
Examples of negative reviews include:
“I was remodeling my house and they never called back.” – Peter Vukovich
“Never called back when they said. Obviously they don’t need the job!!” – Rex M
Review Summary:
Positive Sentiments: Quick response, professional service, fair pricing, and friendliness.
Negative Sentiments: Issues with communication, lack of follow-up on estimates, and some customers feeling taken advantage of.
Additional Ratings:
BirdEye: 4.5 stars based on 31 reviews, reflecting a generally favorable customer experience, albeit with some dissatisfactions noted.
Total Lead Smart Rating: 6.8
Conclusion:
Eby Plumbing Plus appears to be a reliable option for plumbing services in Elkhart, IN, known for its responsive and friendly staff. Despite the commendable service mentioned by many customers, potential clients should be cautious of the mixed experiences reported, particularly regarding communication and follow-ups.
Member Since August 2024
Listing Id 354066