Window Design Center from Zuern in Madison-WI, Wisconsin 53719

Window Design Center from Zuern

6524 Seybold Rd, Madison, WI 53719

4.7 (21 reviews)

Overview:
Window Design Center from Zuern is a leading window supplier located in Madison, WI. They specialize in providing high-quality window products and professional services, ensuring customer satisfaction throughout the window purchasing and installation process.

Services Provided:
– Window sales
– Window installation
– Custom measurements
– Customer service and support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (608) 271-8002
Website: http://www.windowcenter.com

Customer Reviews and Sentiment:
The Window Design Center has received a strong overall rating of 4.7 stars based on 21 reviews.

Positive feedback highlights the company’s exceptional customer service, product quality, and professionalism. Customers appreciate the attention to detail, helpful staff, and efficient installation process.

Examples of positive reviews include:
“Kelly went above and beyond to help us find the right window for a tricky project.” – Lynne Westphal
“Our experience from start to finish was great… all handled professionally.” – Sally Ainsworth
“Attention to detail and the quality of the products they sell is second to none.” – Jeffery J

A noted complaint from a customer reflects an issue with a missed appointment and subsequent poor customer service, leading to frustration.

Review Summary:
Positive Sentiments: Exceptional customer service, high-quality products, professional installation, knowledgeable staff.
Negative Sentiments: Instances of poor communication and missed appointments leading to dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 21 reviews, reinforcing the overall positive sentiment from customers.
Better Business Bureau (BBB): The business profile is available but lacks a BBB rating or any complaints noted in recent years.
Total Lead Smart Rating: 7.5/10

Conclusion:
Window Design Center from Zuern is a reputable choice for window solutions in Madison, WI, noted for their quality products and customer service. However, potential clients should be aware of some communication issues that have surfaced in reviews.

Member Since August 2024

Listing Id 242513

Contact Info

6524 Seybold Rd, Madison, WI 53719
(608) 271-8002
Lead Smart Rating :
7.5/10.0

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Listing location

6524 Seybold Rd, Madison, WI 53719

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Reviews

Lynne Westphal

3 months ago

Kelly went above and beyond to help us find the right window for a tricky project. Thank you Kelly!!

Anne Reichhoff

11 months ago

We are very disappointed in this company. We moved our schedules around to get into the show room before they closed. We set up and appointment and the sales person did not show up. When we called to find out where he was, he said he didn’t have it in calendar which was a surprise since it was only a week ago. My husband expressed frustration and the sales person terminated our relationship.

Sally Ainsworth

3 years ago

Our experience with Window Design Center was great from start to finish. Window sales, measurements, install…all handled professionally and accurately. Kudos to our salesperson, Erik!

Ray Ellenberger

3 years ago

Great staff and quality products

Steven Maerz

4 years ago

We replaced all of the windows in our 100 year old home with Marvin windows from the Window Design Center last summer. We were thrilled with the quality of the windows and how well they matched the interior trim of our home. They have made our downtown home much quieter and we finally got rid of all of those storm windows! The Window Design Center was a pleasure to work with and their installer did a professional job in a timely manner. When I had issues with some of the windows sticking a bit a few weeks later, the installer came back and fixed it promptly. We had one set of storms that had to be replaced and the order was messed up three times, but they eventually got it right and we couldn’t be happier with the final result.

Clark Branscombe

4 years ago

Kevin is the best. I love it when a professional loves what they do. He listened to our goals. He shared with us his own personal ideas for us to reach our goals and even brought up some secondary thoughts because of the time period of our project. (127 year old farm house.) In the end, I am very thankful we chose the Window design Center. They helped us Nail the look and feel of our new Forever Home.

Scott Nyland

4 years ago

We really appreciated the assistance of Charlie helping measure and assure that the windows would fit properly. Our customer couldn’t be happier.

Jeffery J

4 years ago

Attention to detail and the quality of the products they sell is second to none. Charlie does an amazing job with homeowners, making sure all the bases are covered. Delivery is always on time. Sometimes earlier than expected. I highly recommend them.

Ronald Wanke

4 years ago

sales rep Kelly was very helpful and supportive. Followup by the service dept however has been a little slow. l needed to do some followup to check on service needs. l would definitely do business with Window Design Center for any future needs. Ron

Jt Covelli

5 years ago

This is our second purchase with Window Design Center and Marvin in 2 years. The first was for a sunroom addition, the second was to replace 70 year old windows in our home. Charlie, our salesperson, has been excellent. The service department is prompt and efficient, and the staff is knowledgeable and kind. These are terrific windows.