RAM Industries Inc in Stafford, Texas 77477

RAM Industries Inc

13119 Mula Ct, Stafford, TX 77477

3.7 (3 reviews)

Overview:
RAM Industries Inc is a window supplier located in Stafford, TX. They are known for providing window installation services, though customer experiences have varied significantly.

Services Provided:
Window installation, customer service, window supply.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (281) 495-9056
Website: www.ramwindows.com

Customer Reviews and Sentiment:
RAM Industries Inc has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the quality of their windows and professionalism in service. Customers appreciated the quick turnaround time and the courteous behavior of the installation crew.

Examples of positive reviews include:
“They installed a very large window for us… highly recommend their service!” – Rikie Bennett
“Very very nice and the staffs are too polite.” – Ram

On the downside, a significant complaint points to deceptive installation practices, poor execution, and lack of follow-up after issues were raised.

Negative Sentiments: Poor installation quality, lack of proper clean-up, inadequate customer service after the sale, and issues with finishing work.

Review Summary:
Positive Sentiments: Quick turnaround times, professional behavior, good quality raw materials.
Negative Sentiments: Installation issues, lack of follow-up, inadequate cleaning after service.

Additional Ratings:
Total Lead Smart Rating: 4.5/10

Conclusion:
While RAM Industries Inc offers competitive window installation services and has received praise for their professionalism and prompt service, potential customers should exercise caution due to significant complaints regarding installation quality and service follow-up.

Member Since August 2024

Listing Id 250234

Contact Info

13119 Mula Ct, Stafford, TX 77477
(281) 495-9056
Lead Smart Rating :
4.5/10.0

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Listing location

13119 Mula Ct, Stafford, TX 77477

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Reviews

Rikie Bennett

2 years ago

They installed a very large window for us. Their turn around time was months quicker than other quotes we requested. Danny was very professional and responded quickly to all of my questions. The crew that installed the was very nice. They worked quickly and cleaned up their mess once they were done. Highly recommend their service!

fjm gallucci

3 years ago

Raw materials are nice but beware of deceptive installation practices. Installation team merely installed windows, finish work was raw and unacceptable. Trim boards not finished, exposed nails , holes, gaps, lack of calking, you name it. Windows were installed and they left a mess. After I complained they sent the installation crew back out who did 20% of the clean-up and left never to be heard from again. Multiple complaints to salesman Jim fell on deft ears, his manager brags about what a trustworthy company they are but also has no follow up or attempt to correct issues. I had to find a contractor and clean up their mess including poor sealing and damage to interior wood floors and walls. Now I know why they insist on 100% payment in full before they arrive, no one would accept this half completed job. Very deceptive execution compared to sales pitch.

Ram

4 years ago

Very very nice and the staffs are too polite