Metro Steel Windows & Doors

Overview:
Metro Steel Windows & Doors is a window and door supplier located in Houston, TX. The company offers a variety of steel windows and doors to residential and commercial clients, focusing on quality craftsmanship and customer service.

Services Provided:
– Steel windows
– Steel doors
– Installation services
– Customer support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (832) 342-9190
Website: http://metrosteeldoors.com/

Customer Reviews and Sentiment:
Metro Steel Windows & Doors has garnered mixed reviews across different platforms:

Google Reviews: 3.8 stars based on 8 reviews.

Positive feedback highlights the quality of products and the professionalism of the staff. Customers appreciated the service, referring to the staff as “great” and “nice.”

Examples of positive reviews include:
“Very fantastic” – Kariuki Ken
“Great staff” – Jon Ross
“We couldn’t be happier with our new front door.” – Brian Hodges

On the other hand, negative feedback points to issues with communication and service delays, particularly after sales.

Examples of negative reviews include:
“Terrible company to work with.” – Mariah Weatherstone
“I have attempted to contact the company… with no response.” – Hannah Valentine

Review Summary:
Positive Sentiments: Good product quality, friendly staff, outstanding customer service.
Negative Sentiments: Poor communication, delivery delays, issues with installation.

Additional Ratings:
BirdEye: 3.8 stars based on 8 reviews, mirroring a similar trend of customer satisfaction but indicating room for improvement.
Total Lead Smart Rating: 5.2

Conclusion:
Metro Steel Windows & Doors offers quality products backed by friendly staff, but potential customers should be cautious due to the frequent complaints about communication and service issues. The mixed reviews suggest that while some customers have had positive experiences, others have faced significant challenges with follow-up and delivery.