Grogan Window And Door Design Showroom

Kyle M

3 months ago

As stated by others, made a mistake with a door, once they already had my money they offered no assistance. Would have been an easier fix for them than it is for me.

rob bakondy

9 months ago

We purchased our windows, outside and inside doors from Grogans Building Supply through Laura almost a year ago for our new home. We are extremely pleased with the price, warranty and service. Grogans stands behind their products and their service is excellent. We would highly recommend Grogans to anyone.

Kay Adams

a year ago

Laura Pineda has been a God-send for us at Covington Signature Homes. We recently had a number of large scale, complicated projects with odd sized windows and windows/doors meeting Texas windstorm requirements. Laura expertly walked us through and our clients were happy and satisfied with the aesthetics and functionality of these selections.

Chris Sanchez

3 years ago

Had a great initial experience when I went in looking for a window for our garage that we were covering to a room. Picked a window and sent measurements via email and followed up only to not receive any customer service after I left. My guess is either it wasn’t large enough for them money wise or they just don’t care. Can’t make any assumptions but I still haven’t received a call or email back in over a week. Wanted to love this local staple but I’m so far not impressed.

Any77 Madrid

3 years ago

We purchased a big order of windows and several French doors for our new build, the windows are beautiful and so are the doors, one of the doors, the big sliding door had a roller defective or was not aligned correctly and we called to get it serviced, the salesperson who originally sold us the windows and doors was now rude and very unprofessional towards me now, ignoring our calls, after we spent a lot of money with this company, we are still waiting to have the door fixed, 8 weeks to have the serviceman call and resolve the issue. We are aware it’s far away from the showroom but nevertheless we deserve to be treated as paying customers and with professionalism. I will increase my stars once the issue is resolved. Salesperson named Laura needs to re-evaluate how she treats her customers and her condescending rude tone.

Randy Rhodes

3 years ago

Great placed. Debi went above and beyond to help!!!

Alex Besov

4 years ago

Excellent customer service. Clark was very helpful and knowledgeable

Regina Mastillo

4 years ago

Charles Rangel is the best Salesperson! Very personable and detailed.

William E. Umfleet

5 years ago

I went there in early April to ask about Jeld Wen doors and get a quote. I asked about a couple different doors. The information I received was only about one door. So I emailed again on April 5th asking about another door and was told she would forward the information to me when she received it. It’s now May 2nd and no response. I have since moved on to a different store and have my 8 doors on order. This store demonstrates bad follow through in my opinion.

roberto villalobos

5 years ago

good customer service