Don Young Company in Houston, Texas 77018

Don Young Company

307 Garden Oaks Blvd, Houston, TX 77018

4.2 (20 reviews)

Overview:
Don Young Company is a reputable window supplier located in Houston, TX. With a tradition dating back several decades, they specialize in high-quality windows, offering various styles and materials to meet customer needs.

Services Provided:
– Window supply
– Window installation
– Customer service for window inquiries

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (713) 868-1398
Website: http://www.dycwindows.com/

Customer Reviews and Sentiment:
Don Young Company has received a range of ratings with a general rating of 4.2 stars based on 20 reviews.

Positive feedback emphasizes the quality of the windows and customer satisfaction with the products. Customers frequently mention the durability and aesthetic appeal of the windows, as well as commend the customer service experience.

Examples of positive reviews include:
“I’ve used Don Young Co. Windows since the early 80s. They make the best windows you can buy.” – Joel Smith
“Great customer service, friendly and easy to work with.” – Chopper Jay
“I LOVE, LOVE, LOVE these windows and highly recommend them.” – Denise Carpenter

However, there are complaints about poor customer service experiences, particularly a rude interaction mentioned in a one-star review.

Negative Sentiments: Issues with customer service, notably a rude staff interaction.

Review Summary:
Positive Sentiments: High-quality products, good customer service, recommendations from customers lasting decades.
Negative Sentiments: Instances of poor customer service experiences, specifically in dealing with staff.

Additional Ratings:
BirdEye: 4.2 stars based on 20 reviews suggests a similar trend in customer experiences.
Total Lead Smart Rating: 7.5

Conclusion:
Don Young Company is a trusted choice for window supply in Houston, TX, known for their product quality and long-standing service history. While the majority of customer feedback is positive, potential customers should be aware of some mixed reviews related to customer service interactions.

Member Since August 2024

Listing Id 239714

Contact Info

307 Garden Oaks Blvd, Houston, TX 77018
(713) 868-1398
Lead Smart Rating :
7.5/10.0

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307 Garden Oaks Blvd, Houston, TX 77018

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Reviews

Hugo Oregon

a month ago

Worst customer service the old guy there so rude just basically you’re not a dealer we can’t help you.

Joel Smith

2 months ago

I’ve used Don Young Co. Windows since the early 80s. They make the best windows you can buy.

Chad Bennett

2 years ago

Gene is great

Lady Oceanna

2 years ago

Looking forward to getting their windows. They came highly recommended. Staff was very helpful with my questions.

mike

3 years ago

Best quality windows.

Robert SAIZ

4 years ago

Dealing with company for 34 years

David Young

4 years ago

Looking for prices not a quote can’t find on their website

Denise Carpenter

5 years ago

I have installed aluminum Don Young windows in two townhouses, one of which was my former residence, and my current home. I love the substantive, but sleek look of the windows. Installation was perfect although the townhouses got the white, I ordered the neutral beige to coordinate with my exterior brick. Solid construction and smooth opening and closing. I LOVE, LOVE, LOVE these windows and highly recommend them. Can tell the difference between vinyl and aluminum. IMO, just a higher quality and look.

Chopper Jay

5 years ago

Great customer service, friendly and easy to work with. I had 7 windows to replace for a customer and the windows were in great shape, high quality and good looking. I will use DYC again for any more work I get involving windows.

Dan Bawden

5 years ago

As an established builder-remodeler in town, I have had many opportunities over a 20 year period, to buy scores of windows and patio doors from Don Young Co. Their customer service has been great, and their high-quality products have performed extremely well for me, and my clients alike. I love that they have a local showroom where we can go touch, feel and operate the different window & door choices.