Mid-Valley Glass & Millwork

Nicci Real

a month ago

Customer Service is lacking. We even complained about the poor service and then was ghosted. We spent over $20k on doors and windows and needed to add 2 more doors plus one of the doors that we ordered arrived without a sill. Should have been fairly easy to correct. Never heard from our primary contact, Aaron or Doug after leaving a message. Apparently they are not in need of business. I would look for an alternative.

Trever Kinney

9 months ago

Jason was quick to reply to my request, and an order was placed soon after. Easy to work with and true professionalism on all accounts. Thank you for making the transaction simple.

nathan king

a year ago

Jason came out measured windows and sent me a quote I agreed on the price. Windows arrived all of them were 3/4” shorter and 1” narrower then the existing windows. Jason instantly blamed me for not checking his measurements and approving his quote…. Why did he come measure to begin with……. Now I have to reframe every window new trim outside, fix Sheetrock, new interior trim, new blinds, paint the house where the old trim was. it going to cost more for me to install them then the windows were

Mark Zook

2 years ago

The company has a nice display for doors and windows as well as getting repairs for said items. They are busy so you might have to wait a little longer than planned but well worth it.

Jeff Primrose

2 years ago

Great place to get windows, doors, trim and banisters.

Jack Ramsey

3 years ago

I recently purchased five Cascade windows through Mid Valley glass. When I picked up the windows, I neglected to check them first. It wasn’t until I got home that I saw that the vinyl seal around the exterior glass was buckled and ill fitting. On Monday I took the windows back where I was met by the sales agent, Brooke, and I think a quality control manager. They both agreed that the windows needed to be repaired. Brooke expedited the process with her own Cascade window repairman and the windows were fixed quickly. The workmanship was superior. Thank you, Brooke, for an exceptional job! Great customer service. Judy

Eddie Berrios

4 years ago

Clean place, great people they enjoy customers satisfaction.

Kurt Vollstedt

4 years ago

MId Valley Glass and Millwork sold me 2 doors a front door and garage door Together they really improved my home. The look fanatastic, fit extremely well, seal out the elements much better then the old doors. They made the whole process very easy, they were ready when they said they would be. All and all a great experience. Thank you.

P. B. Smith

4 years ago

Road rage on 126. Refused to slow down, speed up, or change lanes as I merged from I-5, so I slowed (to 45 in a 55). Driver of Truck 22 then proceeded to brake intermittently, so I went around him. He then flipped me off, and tailgated me while flipping me off. Nice, quality, professional employee you’ve got there.

Barbara Long

4 years ago

Super helpful. Super nice. Highly recommend 😊 …