AAA Glass and Mirror

Overview:
AAA Glass and Mirror is a window supplier located in Sand Springs, OK. The company specializes in providing glass and mirror solutions, catering to residential and commercial clients with a focus on quality and customer service.

Services Provided:
– Custom glass installation
– Window repairs
– Shower doors
– RV windows and skylights
– Professional customer service

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (918) 660-0123
Website: https://aaaglassok.com/

Customer Reviews and Sentiment:
AAA Glass and Mirror has received a mix of reviews across various platforms, with a total rating of 3.9 stars based on 24 reviews.

Positive feedback points to the company’s professionalism, friendly staff, and great customer service. Customers have praised the quality of work and the integrity of the business.

Examples of positive reviews include:
“Amazing work. Great people!” – Shirley Pannell
“Great customer service.” – Bryan Anderson
“Very professional. Friendly staff. On-time repairs.” – Lori Babaz

Negative sentiments have emerged from experiences related to delayed installations and poor communication.

The complaint highlighted a significant delay in installation, where a shower door took a month and a half to be completed due to multiple errors in cutting the glass.

Review Summary:
Positive Sentiments: Quality workmanship, friendly service, professionalism, integrity, and affordability.
Negative Sentiments: Issues with communication, delays in service, and unresolved installation problems.

Additional Ratings:
BirdEye: 3.9 stars based on 24 reviews, reflecting a similar trend of customer satisfaction but noting some issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been two complaints in the last three years related to service delays.
Total Lead Smart Rating: 7.2

Conclusion:
AAA Glass and Mirror offers reliable glass and mirror services in Sand Springs, OK, known for its friendly staff and professional service. However, potential customers should be mindful of mixed reviews, particularly concerning delays and communication issues.