One Source Windows & Doors in Oklahoma City, Oklahoma 73116

One Source Windows & Doors

7100 N Western Ave #2a, Oklahoma City, OK 73116

4 (4 reviews)

Overview:
One Source Windows & Doors is a window supplier located in Oklahoma City, Oklahoma. The company specializes in providing high-quality windows and doors, focusing on both product quality and installation services.

Services Provided:
– Window supply
– Door supply
– Installation services
– Warranty support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (405) 840-0076
Website: https://onesourcewindows.com/

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback emphasizes the quality of products and the installation services provided. Customers have particularly praised the company’s offerings such as Sierra Pacific windows and the reliable service backing the products.

Examples of positive reviews include:
“Great products–Sierra Pacific being our go-to, and also do a great job on install, and back it up with service and warranty!” – Austin Tunnell
“Great price on Windows and Doors!” – Michael Baker

The negative sentiment highlights issues with customer service, particularly in communication regarding project specifications, leading to unexpected charges.

Example of a negative review:
“I don’t understand, because all the windows were changed correctly… Please be cautious and work through your builder and make sure everything is documented.” – Kisten Dobrinski

Review Summary:
Positive Sentiments: High-quality products, effective installation, and reasonable pricing.
Negative Sentiments: Communication issues, unexpected charges, and customer service challenges.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 6.5

Conclusion:
One Source Windows & Doors is a solid option for window and door supplies in Oklahoma City, recognized for quality products and installations. However, prospective customers should be aware of the mixed feedback regarding customer service and ensure clear communication, especially when working through builders.

Member Since August 2024

Listing Id 245255

Contact Info

7100 N Western Ave #2a, Oklahoma City, OK 73116
(405) 840-0076
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

7100 N Western Ave #2a, Oklahoma City, OK 73116

Get Direction

Reviews

Austin Tunnell

a month ago

I run a high-end design + build company (Buidling Culture) and we use One Source for 90% of our projects. They have great products–Sierra Pacific being our go-to, and also do a great job on install, and back it up with service and warranty!

Michael Baker

a year ago

Great price on Windows and Doors

Kisten Dobrinski

2 years ago

No issues with quality, windows look good. We did have an issue with customer service, if you are using a builder highly suggest only having your builder make changes. We came in for a short 5 min visit where we confirmed white windows, removed slates and dropped on set of sliding doors. OneSource had an old version of the drawings, we left saying we could send them the updated drawings to add new windows. They updated the quote sent it to our builder. We assumed everything was fine. Later when we were invoiced by our builder there was an additional $2000+ charge. Our builder called the door size had increased, from the size he initially requested. They told him the home owners asked for it. We never asked for it in person or in email. We called and talked with them directly and we’re told there was a note that said to change it. I said I think that was updated based off of the drawings because it was right after the note about changing windows they denied and they did not offer any assistance. Our builder tried to contact them again and now the story changed saying they were never able to open the drawings. I don’t understand, because all the windows were changed correctly, and our builder did not send new drawings. I was willing to split the cost, didn’t expect them to pay all of it because we do have taller glass doors now. But it was not something we asked for and would have chosen if we had the option but instead we were made to feel like we were in the wrong and trying to cheat them. Please be cautious and work through your builder and make sure everything is documented.