Long Island Window & Door Ltd

Overview:
Long Island Window & Door Ltd is a window and door supplier located in Commack, NY. The company specializes in providing high-quality Andersen windows and offers a variety of doors, with an emphasis on customer service and satisfaction.

Services Provided:
– Window supply (Andersen windows)
– Door supply
– Customer support and consultations

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sunday

Contact Information:
Phone: (631) 543-3100
Website: http://www.longislandwindowanddoor.com/

Customer Reviews and Sentiment:
Long Island Window & Door Ltd has a mixed reception from its customers, reflected in their overall rating of 4.2 stars based on 12 reviews.

Positive feedback highlights the company’s friendly customer service, helpful staff, and quick turnaround times for orders.

Examples of positive reviews include:
“Very nice customer service!!” – Phyllis Norchi
“They were helpful and patient as we asked all of our questions.” – Paul Biondi
“Extremely helpful and friendly staff.” – Andrew Dacunto

Negative sentiments were noted regarding service quality, particularly concerning customer experiences in the store. Examples of negative reviews include:
“Each time I go, they’re closed when they’re suppose to be open.” – Christine Kotov
“Not one of them bothered to get up from their desk.” – Lori Fay

Review Summary:
Positive Sentiments: Excellent customer service, helpful staff, good product selection, quick order fulfillment.
Negative Sentiments: Issues with store hours and customer service responsiveness during visits.

Additional Ratings:
BirdEye: 4.2 stars based on 12 reviews, indicating a generally favorable view of the business with some reported usability concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating), although no complaints have been listed.
Total Lead Smart Rating: 7.5

Conclusion:
Long Island Window & Door Ltd stands out as a reputable choice for window and door supplies in Commack, NY, particularly praised for their customer service and product availability. However, potential customers should be aware of the inconsistencies reported regarding store hours and in-person service experiences.