Brooklyn Window And Door Corp.

Laney S

2 months ago

I used this company for all my windows and doors for a new build less than ten years ago. Very happy with everything we purchased. Unfortunately My 4 hexagon windows (sashes) needed to be replaced and I contacted them to see what could be done. Mike worked with me and the vendor – I provided photos – and it took a while but he didn’t give up and I ended up with four new sashes provided by the company free of charge. I would highly recommend them!!

twothousandmilesaway no

2 months ago

Every time I walk by this business the owner is screaming abuse at the top of his lungs at his employees, audible from the sidewalk

Jena Kirkland

3 months ago

They block half the dang road off with cones all around their business but according to the signs you CAN park there after business hours and on weekends. I am filling a complaint with the city about this. You can’t do that. And I DO move the cones when I need parking when it’s legal to park there. And I will continue to do so

Marvin Z Chu

7 months ago

I initially appreciated the prompt email responses, hence the 1 star. However, my experience deteriorated significantly thereafter. After exchanging a few emails with the sales rep, Miriam Berman, I decided to call her in trying to expedite the process. I was specifically searching for interior doors tailored to my needs. Unfortunately, Miriam didn’t inquire about my budget but instead assumed I couldn’t afford the doors I desired after I asked about available options and their prices. Her response was dismissive, stating that the doors I wanted were ‘top of the top’ and unattainable for less, adding a remark suggesting sourcing them from China as the only alternative. This comment was not only inappropriate but also racist. Consequently, I ceased further communication and will neither use their services nor recommend them to any clients. As someone in the trade business, this lack of professionalism cost them a significant customer.”

Nicholas Mohr

9 months ago

Women that answers the phone when you first call is as polite and nice can be. Mary from sales rep not so much she will just hang up on you and then when you call back she’s away from her desk. Always good when the sales rep can’t be bothered

Mar Ric

a year ago

Poor customer service, totally unprofessional and rude.

Andrey Selivanov

a year ago

Perfect service

Jenna C

a year ago

Customer Service is terrible. No communication and I believe they are dishonest every time you call and try to get in touch with a sales guy. Always promising to call you back and never do. Always keep you on hold for a long time. Always abruptly cut off to txf without any common courtesy comment. It’s the little things that make a difference with customer service.

Michael Sinatra

a year ago

I called to order two doors. They left me on hold for a while and then came back and said everyone was busy and I would get a call back. No call was ever received.

Cherry Ann Avilez

2 years ago

Not much to say but don’t hold your breathe for someone to call you back