Modern Windows

Overview:
Modern Windows is a window supplier located in the Bronx, NY. They specialize in providing customized, high-quality windows designed to enhance the aesthetic of any home.

Services Provided:
– Custom window design
– Supply of black framed windows
– Customer consultation and service

Hours of Operation:
Monday to Friday: 9 AM to 5 PM

Contact Information:
Phone: (718) 822-5556
Website: http://mwdny.com/

Customer Reviews and Sentiment:
Modern Windows has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 15 reviews.

Positive feedback highlights the quality of their windows and attentive service. Customers have appreciated the professionalism of staff and the final product meeting their expectations.

Examples of positive reviews include:
“Providing 5 stars may sound like a given but it’s worth it when it depicts its true value!” – George E Ako
“Thanks a lot for your service. Window came out great and was loved by our customer.” – WILLIAMSBURG GLASS
“Very attentive to my needs and very professional and polite.” – Rodolfo Rodriguez

However, there are several complaints about customer service, particularly regarding the demeanor of front desk staff.

Negative sentiments include:
“Bad customer service” – Lucia Garcia
“Horrible experience!!! Honestly, I wouldn’t even give it one star.” – Maria S
“Really bad attitude, can’t ever ask questions or help.” – Fernando Suarez

Review Summary:
Positive Sentiments: High-quality customized windows, attentive service, professionalism.
Negative Sentiments: Poor customer service, unhelpful staff.

Additional Ratings:
BirdEye: 4.4 stars based on 15 reviews, reflecting a similar trend of satisfaction despite several notable complaints.
Total Lead Smart Rating: 6.5/10

Conclusion:
Modern Windows in the Bronx, NY, is a solid option for customized window solutions, particularly praised for the quality of their products. However, potential customers should be aware of reported issues with customer service, which may impact their overall experience.