Bonded Windows

Overview:
Bonded Windows is a window supplier located in Totowa, NJ, specializing in the installation of high-quality windows and providing exceptional customer service. They cater to both residential and commercial customers, ensuring satisfaction with their products and services.

Services Provided:
– Window installation
– Custom mirror installation
– Remodeling services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (973) 256-2120
Website: http://bondedwindows.com/

Customer Reviews and Sentiment:
Bonded Windows has received positive feedback, reflected in a rating of 4.3 stars based on 12 reviews across various platforms.

Positive sentiments highlight the company’s exceptional customer service, high-quality products, and professional installation.

Examples of positive reviews include:
“EXCEPTIONAL customer service from start to finish.” – Aden Poller
“We couldn’t be happier with how our windows turned out.” – Dotan Rand
“Amazing service and beautiful windows.” – Joseph Hakakian

Meanwhile, there are notable complaints about pricing and customer service:
“DO YOUR RESEARCH THEY PRICE GOUGE.” – Linda Lopez
“Terrible customer service. Poor communication.” – Sara Heinzinger-Myers

Review Summary:
Positive Sentiments: Exceptional customer service, high-quality installations, professional behavior, and beautiful products.
Negative Sentiments: Pricing concerns, poor communication, and issues with order fulfillment.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, indicating a general trend of customer satisfaction, though there are significant concerns raised in some reviews.
Total Lead Smart Rating: 6.5

Conclusion:
Bonded Windows is generally regarded as a reliable choice for window installation in Totowa, NJ, known for their customer service and quality products. However, potential customers should weigh the positive reviews against the complaints regarding pricing and communication challenges before making a decision.