North Jersey Door Center in Ramsey-NJ, New Jersey 7446

North Jersey Door Center

620 Swan St, Ramsey, NJ 07446

4.6 (20 reviews)

Overview:
North Jersey Door Center is a reputable business located in Ramsey, NJ. The company specializes in supplying a wide selection of doors and windows, providing exceptional customer service and installation solutions.

Services Provided:
– Door supply
– Window supply
– Installation services
– Customer service
– Lock and hardware expertise

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (201) 327-1414
Website: http://www.njdoor.com/

Customer Reviews and Sentiment:
North Jersey Door Center has a solid rating of 4.6 stars based on 20 reviews.

Positive feedback highlights the company’s outstanding customer service, knowledgeable staff, and a broad range of products. Customers have praised the prompt responses and thorough installations.

Examples of positive reviews include:
“I can’t say enough good things about Chris and team at North Jersey Door! The level of service and customer focus was unmatched.” – Scott P.
“Outstanding customer service and knowledgeable staff.” – Nancy Pellegrine
“All of the people were both capable and very helpful.” – Bern Parodi

However, there are some negative experiences as well, particularly regarding delayed resolutions for installation issues.

One complaint stated, “Absolutely horrible! Installed a damaged door… still waiting for a resolution.” – Krystal Baryalai

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, quick responses, quality installations, large selection of products.
Negative Sentiments: Issues with resolving damaged door installations, some complaints related to follow-up.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This score reflects a generally positive experience for customers, but the unresolved customer complaint lowers the overall rating slightly.

Conclusion:
North Jersey Door Center appears to be a reliable choice for door and window supply services in Ramsey, NJ, particularly appreciated for their customer service and knowledgeable staff. However, potential customers should be mindful of isolated complaints regarding installation delays.

Member Since August 2024

Listing Id 247274

Contact Info

620 Swan St, Ramsey, NJ 07446
(201) 327-1414
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

620 Swan St, Ramsey, NJ 07446

Get Direction

Reviews

S P

a year ago

I can’t say enough good things about Chris and team at North Jersey Door! I had a problem with a 16 year old lockset, and the level of service and customer focus that Chris provided was unmatched, and is THE reason why we should all support fantastic local business like North Jersey Door. Thank you!! Scott P.

Krystal Baryalai

a year ago

Absolutely horrible ! Installed a damaged door back in February and we are now in September still waiting for a resolution to fix it. Numberous follow up phone calls, and visits to review the door to figure out a resolution, for a door !! Just a nightmare

Nancy Pellegrine

2 years ago

Outstanding customer service

Kevin Carroll

2 years ago

The owner and the staff are so knowledgeable about all doors locks hardware it makes my job easier.

Joseph Goss

3 years ago

Large selection of doors. Knowledge staff. Delivery or installation available.

Desiree D

3 years ago

I moved into the area shortly before NJ closed down, and I was glad to see this business up the street as I wanted screen/storm doors for my home. Chris answered my email requesting information quickly and we set set up an appointment. The price was reasonable, the work was done when promised, and Chris followed up a week or so later to make sure all was satisfactory after the install. I would definitely recommend them.

Bern Parodi

4 years ago

This was the first time using North Jersey Door Center but it will not be the last! The entire experience went smoothly and I found all of the people to be both capable and very helpful. Richard, the salesperson, was extremely helpful to me in picking out the backdoor and the accessories. Narine, the installer, was beyond top notch!! He took his time to make sure everything was perfect. It was obvious that he takes a great deal of pride in his work. I heartily recommend this company and will be using them again in the near future.

Lauren Cohen

4 years ago

Every aspect of North Jersey Door has exceeded my expectations…from the very first phone call to the completion of fixing our Double Mahogany Entry Doors, we received superlative service. When Jeff came over and I mentioned another door that was giving me a problem he went out of his way and even fixed that door on the spot! I can’t say enough wonderful things about Jeff and North Jersey Door. They are a wonderful company and a superlative resource.

Julie M

4 years ago

Great customer service from Chris H. Found him helpful and he offered a easy solution for a pocket door lock that saved $$$. Thanks Chris and North Jersey Door!

Jeff D

4 years ago

Purchased several doors and windows here 15 years ago and have been back a couple times for service. Most recently a lock failed and challenged them a little but they got the fob done at the price they quoted. They also did an excellent job cleaning up and checked and lubricated our other exterior door locks while they were there.