Energy One Windows of Las Vegas Nevada

Von M

3 weeks ago

We had been talking about wanting new windows so when the rep came thru our neighborhood it was perfectly timed. The guy who scheduled us to meet with the sales team was incredibly nice, not pushy. Our main salesmen were really informative, answered all of our questions, and gave us great advice based on their experience, about framing colors and style of windows. Our house faces the sun ALL DAY and the original white frame, grids and blinds had been sun stained…I was super worried about that happening again. It was suggested that we do no grids and an almond frame…I was concerned but trusted them and I’m so freaking glad I did! They look incredible and have absolutely elevated the look of our home. We were estimated a timeframe of I think 5-8 weeks for install. We were fully prepared to wait until mid summer for install but we got a call about 4 weeks after we ordered and they came to install within a week. The install team were super efficient and professional, incredibly clean, and paid close attention to detail. They covered our furniture and whatnot with plastic and vacuumed after they cleaned up materials. They unfortunately had to cancel my first scheduled day of install due to illness, which was disappointing, but on day two brought extra guys and finished all of the windows in one day to stay on our expected schedule! Two windows were unfortunately measured incorrectly and had to be reordered…again, disappointing but out of 18 windows in a really old and wonky settled home, it’s expected. They ordered them the same day and came back to install those about 3 weeks later. I appreciate that the team (Julian, taylor, and James) text, called, and even stopped by on install day and after install to check on us, how things were going, and to ensure we were happy with how things are going. I was transparent about the disappointment of the mismeasurement and the day one cancellation and they were accountable and empathetic rather than dismissive. I also really appreciated they remembered our names, followed up on casual things we talked about previously, and even remembered my daughters name from the first day they came by to schedule! Overall, the windows and the experience are 10/10. We have had the windows up about 1.5 months now and for the first time during the summer we haven’t gone over our solar due to using the A/C!! The effect the windows have on maintaining the temp in the house was IMMEDIATELY noticeable. Such a win! Honestly, I couldn’t recommend this company more for anyone in the market for windows.

janie huggins

4 weeks ago

I am outraged over these reviews! My experience is the opposite of what is being said. The payment system wouldn’t take my card and they called me repeatedly to take payment, advised them my bank saw no pending charges so they had no idea what the issue was, staff proceeded to call me several times a day for days to collect payment even tho I clearly said your system is not working for me, at some point it was implied that I didn’t have the money which is just gross. They hadn’t ordered any product at this point so the demand for money was little over the top. The only solution they offered me was that I could go get them a paper check. After weeks of them calling me for payment, they finally suggested ACH and the payment was made within ten minutes. I never heard back from the company after I paid my deposit of several thousand dollars until I reached out and prompted them to follow up. I had some concerns about the project at that time (aesthetic) and wanted to talk through my options on changing what we originally planned to do. I had to again keep pushing to get a conversation and ultimately still have no answers to the concerns I have. The company only listened to a fraction of what I was saying and proceeded to push me into signing an addendum to ensure I kept working with them. Welp, that addendum was signed and again never heard back until I followed up. I have yet to have my windows installed but I can tell you they will look terrible because some will match form the exterior of my home and others will not due to the lack of communication. Also can’t wait to hear from my HOA because the company didn’t do their due diligence on that portion and I will not be in compliance with their requirements. This review is super long winded but is a real life review and I suspect these others are part of the their marketing campaign. Super disappointing that I am throwing thousands and thousands of dollars into this product and just treated like I don’t matter whatsoever.

Jennifer Barnum

a month ago

I just got new windows installed and I couldn’t be happier. The estimated time for install could take up to 12 weeks. However everything was done and installed in just under 6 weeks. Any minor imperfection on glass have been addressed and new panes ordered. My sales rep James presented an honest quote the first time around, unlike other companies. Taylor the project manager has been easy to talk to and work regarding any concerns that were presented. I am extreme happy with my windows and can’t wait to see the summer electric bills decrease!

Anna Beus

2 months ago

Energy one was a great experience the crew was very informative and professional the windows are beautiful and we are very pleased we will recommend them to everyone. Thank you

Steve Davidson

2 months ago

Jessie and Energy One Windows are awesome!

Bra Joe

4 months ago

The window quality definitely exceeded our expectations. They look great and elevated our home to another level. We updated from single pane to these.

Stephen Duhancik

4 months ago

Great experience from the first consultation to after the installation! Wonderful communication from office staff with setting our appointment. The crew was on time and very respectful. The quality of the windows are excellent!

Carlos Carreon

4 months ago

Great windows, professional install, sound reduction is amazing, and the temperature control is a great change.

Nevada Ross

6 months ago

Excellent insulation, installation, workmanship, frame color and people friendly, knowledgeable employees.

Melissa Funk

6 months ago

We are very pleased with Energy One windows! We had our second set of windows completed this week. Michael and the Las Vegas install team made the process a breeze. Michael’s customer service is top notch! Everyone at energy one has been very professional. When you’re upgrading your home you want the best, that’s Energy One. 100% would recommend if you’re looking to get new windows.