XO Windows

Overview:
XO Windows, located in Henderson, NV, is a reputable window supplier known for its customer service and efficient replacement of windows and sliding glass doors. They specialize in warranty repairs and custom window installations.

Services Provided:
– Window replacements
– Sliding door replacements
– Warranty work
– Custom window installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (702) 565-0900

Customer Reviews and Sentiment:
XO Windows has received generally positive reviews across various platforms:
Google Reviews: 4.6 stars based on 13 reviews.

Positive feedback emphasizes the company’s helpfulness, quality of installation, and professionalism. Customers have noted their responsiveness in warranty situations and the competence of their staff.

Examples of positive reviews include:
“I contacted them for some warranty work and they were so helpful…” – Clete Reed
“Marco came out to replace a few of our windows under warranty… It’s comforting to know…” – Aeon Jones
“Marco and Corey were great with the installation, customer service and knowledgeable.” – Jeff Kerr

On the downside, one review highlights a significant issue regarding false installations and unsatisfactory warranty responses.

Negative sentiment reflects:
“The windows installed in our home are faulty and improperly installed…” – DA R
“Overpriced for custom windows.” – Shawn Workman

Review Summary:
Positive Sentiments: Helpful staff, efficient service, knowledgeable technicians, quality workmanship, responsiveness to warranty repairs.
Negative Sentiments: Issues with installation quality, perceived high prices, and inadequate warranty policy.

Additional Ratings:
Total Lead Smart Rating: 7.5/10
This rating takes into account the overall customer satisfaction, quality of services provided, along with the notable complaint regarding installation issues.

Conclusion:
XO Windows in Henderson, NV, is largely seen as a dependable choice for window and sliding door services, particularly noted for their customer service and efficient installation work. However, potential customers should consider the mixed reviews regarding installation quality and pricing before making a decision.