Wholesale Siding Depot in St. Louis, Missouri 63122

Wholesale Siding Depot

9860 Big Bend Rd, St. Louis, MO 63122

4.4 (47 reviews)

Overview:
Wholesale Siding Depot is a window supplier located in St. Louis, MO. They specialize in providing a variety of products including windows, siding, and doors, catering to both contractors and homeowners. The company boasts a team of knowledgeable staff dedicated to customer support and product recommendations.

Services Provided:
– Siding supply
– Window supply
– Door supply
– Customer service and recommendations for contractors

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (314) 966-9988
Website: http://wsdepot.com/

Customer Reviews and Sentiment:
Wholesale Siding Depot has received a mixed range of reviews across various platforms:

Google Reviews: 4.4 stars based on 47 reviews.

Positive feedback highlights the company’s product quality and helpful customer service. Customers have appreciated the staff’s knowledge and recommendations for services.

Examples of positive reviews include:
“Great customer service and Great Products.” – Cara Mason
“A combination of great products and great people here.” – Paul Chapo
“Best ever experience and such a helpful staff!” – Wyatt Martin

However, there are negative sentiments regarding customer experience and service delivery, including an incident of perceived discrimination and complaints about staff behavior.

Examples of negative reviews include:
“I wouldn’t recommend anyone to go here… no one acknowledged me.” – Lisa Ruffin
“Owner and employees are ignorant and horrible temperament.” – Matt Dougherty

Review Summary:
Positive Sentiments: Great customer service, knowledgeable staff, quality products, respectful treatment of customers.
Negative Sentiments: Poor customer experience, issues related to staff acknowledgment, and complaints about employee behavior.

Additional Ratings:
BirdEye: 4.4 stars based on 47 reviews, consistent with the general positive feedback despite isolated complaints.
Total Lead Smart Rating: 7.2

Conclusion:
Wholesale Siding Depot presents itself as a reliable option for window and siding supplies in St. Louis, MO, with commendable product quality and knowledgeable staff. However, potential customers should be mindful of mixed reviews and occasional reports of unsatisfactory service experiences.

Member Since August 2024

Listing Id 250176

Contact Info

9860 Big Bend Rd, St. Louis, MO 63122
(314) 966-9988
Lead Smart Rating :
7.2/10.0

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9860 Big Bend Rd, St. Louis, MO 63122

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Reviews

Lisa Ruffin

3 weeks ago

I drove a long way to visit the store. I wouldn’t recommend anyone to go here. I walked in. It was at 6 people working. No one acknowledged me or said anything. I then approached the counter area where they were. Still no one acknowledged me. I turned and left the store. I don’t know what the problem is or was. Maybe, it was because I was a female. Maybe because I was black. It was sad to see. I’ll keep my green money and take it somewhere else.

Cara Mason

4 months ago

Great customer service and Great Products.

Paul Chapo

10 months ago

A combination of great products and great people here. The staff is always friendly, helpful and takes care of their customers which you don’t always get with every customer centric business these days. Thanks Mike!

Huskerrod

11 months ago

Called WSD for a recommendation on a siding contractor, the woman who answered the call gave us a couple of options to call. First, thank you for the recommendations, second, the contractor that we went with, Gem Aluminum was great! Bob and his crew were very professional and the job was done on time, on budget and clean after they left. Thank you again Wholesale Siding Depot.

Wyatt Martin

a year ago

Best ever experience and such a helpful staff! THANK YOU FOR MAKING MY DAY!

David Owens

a year ago

Nice people great prices for siding

Josh Hudson

a year ago

Awesome service always. Mike has been our inside rep going on for almost 20 years. If there is one thing that I would say about him, it’s that he is very detailed oriented. Keith is right up there with him. Both are very knowledgeable about all the products they sell. Can’t forget Carol, Neil, and the whole team. Everyone treats us with the utmost respect. John out on the loading docks has always been friendly and showed that he cares about us contractors. I like meeting him on the job when he’s out delivering our materials. Very respectful and polite.

Matt Dougherty

a year ago

Owner and employees are ignorant and horrible temperament

Kevin McClure

a year ago

Great local resource for siding, windows, doors and more! Tons of experience and expertise. Great with contractors and homeowners alike.

Bobby Kaye

a year ago

Didn’t have what I needed but recommended a place that ended up having something that worked which I appreciate