A-Craft Windows in Minneapolis, Minnesota 55404

A-Craft Windows

2223 Snelling Ave, Minneapolis, MN 55404

4.4 (7 reviews)

Overview:
A-Craft Windows is a window and door supplier located in Minneapolis, MN. The company specializes in providing high-quality windows and services, gaining a reputation for its expertise and customer satisfaction.

Services Provided:
– Window installation and replacement
– Door installation
– Custom window solutions
– Upgrades for old windows

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (612) 722-7255
Website: http://www.acraftwindows.com/

Customer Reviews and Sentiment:
A-Craft Windows has received a mix of positive and negative reviews across platforms:

Google Reviews: 4.4 stars based on 7 reviews.

Positive feedback highlights the company’s excellent product quality and installation services. Customers appreciate the customization options and the expertise offered.

Examples of positive reviews include:
“Love this place for windows. Best in the twin cities.” – Jeff Borden
“Great place to bring your old windows in for an upgrade! Lots of options and great service.” – Michael Mantooth

A notable negative review points to issues with customer service, particularly regarding follow-up and return calls, which caused dissatisfaction:
“They might be good at what they do, but they definitely suck at following through on returning phone calls.” – David Ebner

Review Summary:
Positive Sentiments: High-quality products, excellent customization, good installation services, and knowledgeable staff.
Negative Sentiments: Poor communication and follow-up from customer service representatives.

Additional Ratings:
BirdEye: 4.4 stars based on 7 reviews, confirming overall customer satisfaction but reflecting the same concerns regarding follow-up service.
Total Lead Smart Rating: 6.0

Conclusion:
A-Craft Windows appears to be a solid choice for window and door needs in Minneapolis, MN, recognized for the quality of their products and customization options. However, prospective customers should consider the mixed reviews regarding customer service before making a decision.

Member Since August 2024

Listing Id 243727

Contact Info

2223 Snelling Ave, Minneapolis, MN 55404
(612) 722-7255
Lead Smart Rating :
6.0/10.0

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Listing location

2223 Snelling Ave, Minneapolis, MN 55404

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Reviews

jeff borden

2 years ago

Love this place for windows. Best in the twin cities

Bob Hanson

2 years ago

Very good product

David Ebner

4 years ago

June 10th @ 3:00pm left a voicemail. June 15th (today) spoke to Alex @ 7:30am, told him about someone referring me to him. He said he was setting up some things in the morning and would call me back in a couple of hours. Needless to say, he never called back. They might be good at what they do, but they definitely suck at following through on returning phone calls and customer service. I figure they’re either too busy to need business, or too small for the demand.

J Robbins

4 years ago

Seven years ago I replaced fourteen 80 year old sash windows in my home with A-Craft double pane. Their windows are an exceptional product. Due to new exterior trim clad on my home I planned to keep my old zinc seals on the sills. A-Craft customized my new sashes to accommodate the zinc seal. They also made custom stop sticks I attached (Velcro) to my new jams for security when the sashes are open. The sashes function perfectly, no drafts, rattles or struggle to open. They are easily removed from the inside for cleaning. I replaced all my sash windows and storms (Allied Aluminum, Mpls) for much less than new frame and sash cost (I did it myself….easily).

Michael Mantooth

6 years ago

Great place to bring your old windows in for an upgrade! Lots of options and great service. I have done over a hundred window with A Craft and have no complaints.

Basil Riley

6 years ago

Been knowing these guys for over 30 years and quality is number one with them