Sahr Building Supply in Grand Rapids, Michigan 49548

Sahr Building Supply

475 36th St SE, Grand Rapids, MI 49548

4 (8 reviews)

Overview:
Sahr Building Supply is a window supplier located in Grand Rapids, MI. The company specializes in the supply and installation of windows and doors, serving both residential and commercial clients.

Services Provided:
– Window Supply
– Door Supply
– Installation Services

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (616) 288-2001
Website: https://sahrbuildingsupply.com/

Customer Reviews and Sentiment:
Sahr Building Supply has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 8 reviews.

Positive sentiments emphasize the company’s punctuality, thorough installation, and friendly staff.

Examples of positive reviews include:
“I really can’t say enough good about Matt and SAHRS.” – Emily Bierma
“Matt & Jason are great…” – Special K

On the other hand, negative feedback indicates issues with communication and disorganization:
“Disorganized and poor communication.” – Kendra Nyhof

Review Summary:
Positive Sentiments: Punctuality, thorough communication, friendly installation crew, beautiful products.
Negative Sentiments: Disorganized processes, poor communication regarding order fulfillment, and installation errors.

Additional Ratings:
Total Lead Smart Rating: 5.5/10

Member Since August 2024

Listing Id 238713

Contact Info

475 36th St SE, Grand Rapids, MI 49548
(616) 288-2001
Lead Smart Rating :
5.5/10.0

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Listing location

475 36th St SE, Grand Rapids, MI 49548

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Reviews

Kendra Nyhof

5 months ago

Disorganized and poor communication. We ordered doors and 8 months later they installed the wrong door. We were assured that the new door was rush ordered. After several promised dates came and went they reached out 8 months later to tell us our correct door was in and they were ready to install. Meanwhile we were left with an unfinished untrimmed slider door opening the wrong way for 8 months. This whole thing was a 16 month ordeal for a basic standard slider door. Go with a different company.

Emily Bierma

3 years ago

I really can’t say enough good about Matt and SAHRS. They were punctual- when he said the day we would get a quote, we did. When Matt came out to our home he quickly understood our design and hopes and had really great recommendations. The installation crew was on time, thorough, and friendly. One of the windows came in wrong… not SAHRS fault at all.. Matt came over that day to talk through options for fixing the problem. The windows are beautiful- sleek and modern. We are so thankful that SAHRS was recommended to us and plan to use them again!!

Wendy

3 years ago

Kirk was wonderfully helpfulà

Special K

4 years ago

Matt & Jason are great the only problem is they had to be contracted with ProCare. I would have rather of dealt with Matt myself & then I’d give 5 stars. Unfortunately, ProCare does nothing to help SAHR out when they blame problems on SAHR and not taking responsibility and not knowing who is doing what. Yes, I would highly recommend SAHR for installation of windows & sliders. When there’s been issues Matt came directly down from Traverse City to my home away from his Christmas to try to resolve an issue with the slider. Otherwise, communication and reliability with work ethic is 5 stars.