Overview:
Northern Window is a window supplier located in Fenton, MI, dedicated to providing high-quality windows and exceptional customer service. The company aims to cater to residential window needs, specializing in a range of window installations and servicing.
Services Provided:
– Window replacement
– Door installation
– Estimates for window and door services
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (810) 714-5700
Website: https://www.northern-window.com/
Customer Reviews and Sentiment:
Northern Window has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 11 reviews.
Positive feedback highlights the quality of the products and the dedication of the staff. Customers have noted the company’s commitment to delivering beautiful windows and the pleasant interactions with employees.
Examples of positive reviews include:
“High quality company that delivers wonderful service and beautiful windows.” – Caitlin Carnacchi
“Great service, highly recommend.” – Tiffany Griffin-Bell
Negative sentiments were expressed concerning communication issues, poor installation quality, and unreturned calls.
Examples of negative reviews include:
“Had an estimate done… No follow up calls returned.” – Annette Moorman
“The job that Steve and his coworker did was awful.” – Rhysie Lang
Review Summary:
Positive Sentiments: High-quality products, friendly staff, good customer service.
Negative Sentiments: Issues with follow-up communication, installation quality, and customer dissatisfaction.
Additional Ratings:
BirdEye: 3.5 stars based on 11 reviews.
Better Business Bureau (BBB): Not accredited, NR (No Rating). Two complaints noted in the last three years regarding service issues.
Total Lead Smart Rating: 5.2
Conclusion:
Northern Window in Fenton, MI, offers a range of window and door services with a focus on customer satisfaction. While the company has positive feedback regarding product quality and friendly service, potential customers should remain cautious of the mentioned communication and installation issues before making a decision.
Member Since August 2024
Listing Id 237456