Efficient Windows & Doors of Indiana

Overview:
Efficient Windows & Doors of Indiana is a window supplier located in Lafayette, IN. The company specializes in providing window replacement services and aims to deliver quality installations with a focus on customer satisfaction.

Services Provided:
– Window replacement
– Installation services
– Customer consultation

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (765) 269-7053
Website: http://www.efficientwindowsanddoors.com/

Customer Reviews and Sentiment:
Efficient Windows & Doors of Indiana has received positive and negative feedback across various platforms:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback emphasizes the professionalism and quality of installation, highlighting the good customer interaction and thorough clean-up process.

Examples of positive reviews include:
“Matt is very easy to work with and Brandon does a great installation job.” – Debra Johnson
“I would highly recommend Efficient Windows and Doors. They were very thorough.” – Donna Sue

Negative sentiments were present with a notable complaint regarding lack of communication and unresolved issues with window replacements.
“I believed to be out of business… after trying to contact the installer for more than 4 months with no response.” – Joseph Smiddie-Brush

Review Summary:
Positive Sentiments: Professional and timely installations, thorough work, good clean-up, responsive staff.
Negative Sentiments: Issues with communication, unresolved product issues, and complaints about the business being out of service.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, indicating a similar trend of customer experiences with both positive feedback and some complaints regarding service reliability.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 5.5

Conclusion:
Efficient Windows & Doors of Indiana has shown a blend of positive customer experiences and critical feedback, particularly relating to communication issues. Potential customers may appreciate the quality of installation and service, but should also be aware of past complaints before making a decision.