Pinnacle Windows and Doors in Grayslake, Illinois 60030

Pinnacle Windows and Doors

142 Hawley St, Grayslake, IL 60030

3.4 (7 reviews)

Overview:
Pinnacle Windows and Doors is a window supplier located in Grayslake, IL. They specialize in the sale and installation of windows and doors, catering to residential customers.

Services Provided:
– Window replacement
– Door installation
– Custom window solutions
– Professional installation services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (847) 865-9507

Customer Reviews and Sentiment:
Pinnacle Windows and Doors has received mixed reviews across various platforms.

Google Reviews: 3.4 stars based on 7 reviews.

Positive feedback highlights the company’s professionalism, quality service, and timely installation. Customers have appreciated the politeness and cleanliness of the crew.

Examples of positive reviews include:
“Pinnacle Windows and Doors did a fantastic job… The installation was done well and on time.” – Julio Herring
“Working with a window company has been by far the most incredible experience… exceeded our expectations.” – Verna Leger
“Pinnacle Windows and Doors were very easy to work with… very professional and patient.” – Lauren Carter

Negative feedback points to instances of poor customer service, including missed appointments and high service call fees.

Examples of negative reviews include:
“Terrible company. Stood us up on our appointment twice. Very unprofessional.” – Jordan Gonzalez
“I just called to get a quote… told it would be $125 just for someone to come out.” – aNVil3039

Review Summary:
Positive Sentiments: Quality of installation, professionalism of staff, competitive pricing.
Negative Sentiments: Missed appointments, high consultation fees, and inconsistent customer service.

Additional Ratings:
Total Lead Smart Rating: 5.6

Conclusion:
Pinnacle Windows and Doors offers a range of window and door installation services in Grayslake, IL, with a reputation for quality service and professionalism. However, potential customers should be mindful of the mixed reviews related to customer service and appointment scheduling when considering this company.

Member Since August 2024

Listing Id 238781

Contact Info

142 Hawley St, Grayslake, IL 60030
(847) 865-9507
Lead Smart Rating :
5.6/10.0

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Listing location

142 Hawley St, Grayslake, IL 60030

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Reviews

Julio Herring

2 years ago

Pinnacle Windows and Doors did a fantastic job on our house. We had another 18 windows replaced to match the ones they did a few years ago. The windows look fantastic. We get a lot of compliments. The installers were great as well. They were always on time and kept the work area safe and clean. They cleaned up the site every day. The installation was done well and on time. They even made a few quick fixes when they came up that weren’t included in the installation. I highly recommend them. Thanks!

Verna Leger

2 years ago

Working with a window company has been by far the most incredible experience I’ve ever had. They are incredibly kind, professional, and well-informed. They are always on time and put in a lot of effort. They are incredibly respectful and take great delight in their work. The new windows and doors have exceeded our expectations. Pinnacle Windows and Doors is a fantastic business to work with.

aNVil3039

3 years ago

I just called to get a quote on a replacement window and was told it would be $125 just for someone to come out. No thanks. The woman on the other end of the phone was nice though.

Jordan Gonzalez

3 years ago

Terrible company. Stood us up on our appointment twice. Very unprofessional. Would not recommend. Don’t waste your time

Lauren Carter

4 years ago

Pinnacle Windows and Doors were very easy to work with. Kim, the salesman was very professional and explained everything to me in a clear language. He was attentive to detail and very patient with our many questions. Hats off!!

Melissa Mills

4 years ago

Best in class service, installation and product quality. We had numerous window companies quote on the whole house installation, and Pinnacle Windows and Doors were very competitive and the best. The technician is very professional, offers excellent quality in product/casement windows, and great overall value with very professional installation. Highly recommend, we could not be any happier.