Valley Isle Windows & Doors

George Mack

2 months ago

We just had Valley Isle install 3 windows and one sliding glass door (Milgard product) on our Kihei condo. We are very pleased with the results, efficiency of installation (2 days), painting of the exterior framing to meet HOA standards, the care by the crew on protecting interior possessions and working around exterior obstacles being our condo is on the 2nd floor. The team showed respect and kindness. Even asking permission to enter our home, use the sink/restroom. To me that is a given and they don’t need to ask but they did. It was a joy to hear laughter while they worked and smiles on their faces. Sure seems like they get along well with each other and are a solid team. This shows by the amazing job they did with our install. They made sure the windows and framing were wiped clean by removing dust/dirt/sticker adhesive. They consulted with me to ensure the sills were the right size before cutting/installing. We highly recommend Valley Isle Windows and Door to anyone wanting quality and courtesy in all aspects. Mahalo, George and Andrea Mack

Megan Pearl

3 months ago

Friendly folks however this entire project took exceptionally long for various reasons. First set of windows arrived several months after ordering due to “manufacturer delays” and when it did arrive on Maui, all the windows were apparently so damaged they had to be returned and new windows made. Arriving damaged was not VIW&D fault. 2 months went by and windows arrived on Maui again. This time they were in tact. However, there was over a month delay at least until we were able to “get on their schedule” for install. Upon the day of install, it was discovered that the wrong size windows were ordered for 2 of the 4 windows and only 2 windows were able to be installed. The screens for those 2 windows were not installed for almost 2 weeks and when they were, they were also shorter than they should have been. The extenders were later added to them when the final 2 windows were installed several months later. Another couple months went by, the 2 properly measured widows arrived, and another couple weeks delay to get on the schedule for install and those windows were then completed. Paint and touch up work on walls and trim was needed and even though it was offered to be completed by Tony, we didn’t have the paint available for it to be done at that time. Nice enough folks Tony and his office gal Jenni though.

Shantell Pico

6 months ago

Jenni is amazing to work with and gave us suggestions on picking out windows. It was a pleasure working with her. The installers are professional and answered all my questions. They are hard workers and pays attention to details. They were very respectful of my home and did an amazing job with keeping up with cleaning and maintaining work areas. I’m very happy with my new windows and doors.

kristin markham

9 months ago

Valley Isle did a great job. They replaced very large windows up very high on the house, painted the associated trim and made some repairs for us. They also installed a sliding glass door and window and it was a perfect fit with the previous doors. We made some last minute requests (paint and carpentry) and they did everything to perfection. We are very happy and will use them again.

Pamela Zemrus

10 months ago

Marten and crew were friendly and did a great job installing 6 windows. We will be calling on Tony in the very near future to install 6 more! We look forward to Marten and crew back to get er done! Jenni in the office is kind and really good with all the communication.

Harold Boxley

10 months ago

Fantastic service and really easy to work with. I know who to contact next time I need help with windows

Kellan Presley

10 months ago

Valley Isle was incredibly helpful in getting this project completed. Communication from the office on scheduling was excellent! Nothing ever goes to plan, but keeping me informed is the most important aspect for me! We will be using them again and I would recommend them to anyone that asks!

Diana Reynolds

10 months ago

We had two windows removed and one smaller window installed. We love the double hung window and they even replaced siding where needed due to this remodel. I’m very impressed by their wonderful work and clean up of all debris. I highly recommend Valley Isle Windows & Doors.

Doug Fujiwara

10 months ago

Tony, Jenni and the Crew excellent to work with. Crew was amazing during the install. Very professional, productive and mindful of keeping your interior protected and clean. Highly recommended

Sharon Atkinson

11 months ago

Marten and crew did an excellent job of installing 5 glass sliding doors and redoing the trim around both the new doors and the existing windows. We are very happy with the Anderson doors and with the skill, efficiency, and neatness of the crew. This would be a 5-star review except for the fact that, while we waited 5 weeks between on-island arrival of the doors and the scheduled installation, the warehouse could not locate the doors on the first day of installation, and the crew had to be called off the job after a couple of hours of prep work. Tony called later that day to say the doors had been located and that they would be delivered the next day. We thought this should have been checked in advance.