Florida Coastal Windows

Overview:
Florida Coastal Windows is a prominent window supplier located in West Palm Beach, Florida. The company specializes in providing high-quality windows and doors, with a strong emphasis on customer service and professional installation.

Services Provided:
– Window installation
– Door installation
– Custom window solutions
– Customer advisory and consultation

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (561) 855-6770
Website: http://www.floridacoastalwindows.com/

Customer Reviews and Sentiment:
The company has gained a solid reputation, reflected in its Google Reviews rating of 4.8 stars based on 18 reviews.

Positive feedback consistently highlights the exceptional service provided by Orlando and his team, the high quality of the products, and the professionalism during the installation process.

Examples of positive reviews include:
“Excellent experience! The installation was flawless.” – Jean Floten
“Unbelievably happy… A+++++” – Geoff Isringhausen Jr.
“Professional and spot on with the work they do.” – Donna Rae Mccall

However, there is a notable negative review that raises concerns about workmanship and whether the installations met state codes, indicating a significant issue with customer satisfaction in this case.

Negative feedback mentions:
“Good quality but bad workmanship… I would not recommend them.” – William Cherry Mexico

Review Summary:
Positive Sentiments: Excellent installation, professional and knowledgeable staff, high-quality products, timely service, and great overall customer experience.
Negative Sentiments: Issues with installation meeting state codes and a lack of accountability for certain workmanship aspects.

Additional Ratings:
BirdEye: 4.8 stars based on 18 reviews, aligning with the general theme of customer satisfaction despite isolated concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has not received any complaints in the past three years.
Total Lead Smart Rating: 8.2

Conclusion:
Florida Coastal Windows is a reputable choice for window and door solutions in West Palm Beach, praised for their professionalism and quality of service. While most customers have had positive experiences, potential clients should consider the negative feedback regarding workmanship before proceeding with their services.