Pro Window and Door Distributors

Overview:
Pro Window and Door Distributors is a window supplier located in Panama City Beach, FL. The company specializes in providing a wide range of windows and doors, catering to both residential and commercial needs.

Services Provided:
– Window and door sales
– Installation support
– Product warranty services
– Customer assistance before and after sale

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (850) 588-8295
Website: https://prowindowanddoor.com/

Customer Reviews and Sentiment:
Pro Window and Door Distributors has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback emphasizes the company’s excellent communication, fast service, strong product knowledge, and impressive customer service.

Examples of positive reviews include:
“Excellent quick service and communication, great company to work with…” – Mark Rivera
“I absolutely love working with Pro Window and Door!… their customer service is impeccable.” – Erica Harrison

Conversely, negative feedback highlights significant issues with customer service and order fulfillment.

Examples of negative reviews include:
“I bought a folding door for $28k… they sent the wrong frame… their word worth a penny.” – Sami A
“Worst customer service EVER!!” – Nique Roberts

Review Summary:
Positive Sentiments: Excellent communication, quick service, impressive product knowledge, strong customer support.
Negative Sentiments: Poor order fulfillment, unresolved issues with wrong product delivery, significant dissatisfaction with customer service.

Additional Ratings:
BirdEye: 3.9 stars based on 7 reviews, aligning with the trend of mixed customer experiences that showcase both satisfaction and complaints.
Total Lead Smart Rating: 5.2

Conclusion:
Pro Window and Door Distributors offers a range of window and door solutions in Panama City Beach, with notable strengths in customer service and product knowledge. However, potential customers should be cautious of the inconsistent experiences reflected in the reviews, especially regarding order fulfillment and communication issues.