Harry G Barr Co

Overview:
Harry G Barr Co is a window and door supplier located in Fort Smith, Arkansas. The company has built a reputation for providing quality products and services, although it has also faced some challenges with customer service responsiveness.

Services Provided:
– Window supply and installation
– Door supply and installation
– Warranty services

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (479) 646-7891
Website: http://www.weatherbarr.com

Customer Reviews and Sentiment:
Harry G Barr Co has a rating of 4.3 stars based on 33 reviews.

Positive feedback highlights the company’s commitment to honoring warranties, quality of products, and friendly service. Customers appreciate the responsiveness of the staff in resolving issues.

Examples of positive reviews include:
“Our builder was dragging his feet on getting a jammed window fixed. We called Harry G Barr directly and they came over and honored their warranty.” – E B
“Great people super nice and informative enjoyed it.” – Matthew Creller
“Awesome folks to work with, gave me a good price on some new windows.” – Larry Robbins

Negative sentiments are reflected in reviews regarding prolonged waiting periods for installations and poor communication.

An example of a negative review includes:
“Have had to replace about 10 windows now. I’ve been waiting for this last batch of replacements for over a year. No one calls or knows what is going on.” – Brandon K

Review Summary:
Positive Sentiments: Responsiveness to warranty claims, quality of windows, friendly and informative staff.
Negative Sentiments: Delays in installation, lack of communication, unresolved customer service issues.

Additional Ratings:
– BirdEye: 4.3 stars based on 33 reviews, reflecting a similar trend of customer satisfaction with issues noted.
– Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding delays in service.
– Total Lead Smart Rating: 6.8

Conclusion:
Harry G Barr Co appears to be a solid choice for window and door supplies in Fort Smith, AR, particularly for those who value warranty services and quality products. However, potential customers should be mindful of reported delays and communication issues when considering their services.