Neighbors Windows & Doors

Patsy Marston

2 months ago

This company was such a pleasure to work with! They got us in quick, sent someone to check all the measurements within a week. Then they came back a replaced the broken window a few days later. The service person was kind and thoughtful and he even made sure my animals would be safe while he was working in our home! Definitely calling Neighbors back again soon! Patsy Marston

Breck Craig

2 months ago

Excellent service all around. Bit pricey, but worth having the job done right the 1st time..

Ruth Smith

5 months ago

The entire process was a pleasure, from estimates, to the install. The workers very considerate, clean, and just fun to have in my home. Highly recommend this company. Hopefully I’ll never need their services again, but you can bet I won’t hesitate to call them if I do!!

Matt

7 months ago

Read Carefully. The Great: The install was awesome and done quickly and clean. The guy who did the measuring and came to check the failed window was polite and informative. Once I found out my windows were in they basically installed they next day. As far as the physical side of the business goes they are excellent. The Not Great: Communication from Neighbors was not good. You basically just sit around for several months wondering when your windows are going to come in after you order. I actually had to call and found out my windows were in. I get shipping sucks for material but communicate with your customers. We are spending thousands of dollars if not hundreds of thousands in some cases least you could do is call ever few months. Additionally I had a failed window being covered by warranty and supposedly they have a new one coming but I haven’t heard anything for a few months. The Very Bad: They will tell you that you can get 0% financing on their website and commercials. That is NOT at all what it is. It’s deferred interest financing which is different. When you get 0% at a dealership for a car or anything else the interest stays 0% even if you pay late or miss a payment throughout the loan. You just have to pay a late fee or processing fee. With deferred interest if you pay late or miss a payment you incur the full weight of the ridiculous high interest (usually 17% or higher) back dating to the start of the loan they have set up . That is with excellent credit. What is really bad/worse, the finance company they use (Service Financing) will send you your first statement and subsequent statements in the minimum amount owed so if you aren’t paying attention and just pay that amount your “0%”/differed interest will be void right off the bat because you didn’t pay the full amount for “0%”. You have to do the math yourself to figure out what your “0%” payment is. It would seem to me they should send you the payment amount that you agreed to not the required minimum. The is as close to a bait and switch as you can get. Read closely. I only choose to do this because I have experience in financing.

Katie Horning

9 months ago

Excellent work!!! Very professional installers! Great communication!

Vivian Pike

9 months ago

This company has done a great job on installing the newer vinyl windows and having them replace a broken living room window, they are great!!!

Dave Beaver

10 months ago

Neighbors provided a quality product and service. The crew they sent out was courteous, polite, and professional.

true believer

10 months ago

thanks to Ed, Max, and Josh who worked quickly and hard to get my interior trimming done last year! you guys were so professional and personable. Great workers. Made our experience better. KEEP it up you guys!

Greg Klein

11 months ago

Super easy process from ordering to install and payment. My end was all online. All aspects very timely and professional. One stop window replacement!

Ina Offret

a year ago

I was very impressed with Neighbors Windows & Doors and would highly recommend them for window and door replacement. I had all of my upper level windows replaced by Neighbors Windows and Doors. Everything from start to finish was as promised, and on time from the initial estimate to the completed work. The installation went smoothly without delay and as promised. The crew kept everything tidy and the new windows are beautiful. The new windows also reduce outside noise. I have noticed quite a difference in how much quieter it is inside my house with the new windows. The new windows and the pretty trim around them give my home nice curb appeal. The experience with Neighbors Windows and Doors was so wonderful that I am having them back to replace all of the lower level windows of my home. My neighbors have commented positively about the nice look.