Arctic Glass

Overview:
Arctic Glass is a window supplier located in Anchorage, AK. They offer window products and services primarily focused on providing quality glass windows for residential use.

Services Provided:
Window installation, window supply, glass cutting, and customer service.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (907) 646-1020
Website: https://www.facebook.com/ArcticGlassAK/

Customer Reviews and Sentiment:
Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback highlights the helpfulness of the staff and the competitive pricing offered. Customers have appreciated the team’s willingness to assist and make adjustments without extra charges.

Examples of positive reviews include:
“Very helpful. I messed up my measurements and they recut my glass for me free of charge.” – Jacob Spath
“I have been working with Mike and his team for a while now… they did great job on a competitive price.” – Irena Fernandez

However, some complaints note delays in window delivery and lack of communication, leading to customer dissatisfaction.

The complaint stated:
“Windows took over 10 weeks to be delivered with no updates from the company until I would call them.” – William Riley

Review Summary:
Positive Sentiments: Helpful staff, free recutting service, competitive pricing.
Negative Sentiments: Delivery delays and poor communication.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating reflects overall customer satisfaction, taking into account positive experiences but also acknowledging serious concerns about delivery issues and communication matters.

Conclusion:
Arctic Glass appears to be a reliable choice for window supplies in Anchorage, AK, noted for their helpful staff and competitive pricing. However, potential customers should be cautious regarding delivery times and communication based on mixed reviews.