Grandview Window & Door

Overview:
Grandview Window & Door is a window installation service located in Cheyenne, WY. The company specializes in providing quality window installation and repair services, aiming to meet the needs of residential customers.

Services Provided:
– Window installation
– Window repair
– Customer service
– Professional consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (307) 632-7179
Website: www.grandviewwindowwy.com

Customer Reviews and Sentiment:
Grandview Window & Door has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback highlights the company’s professionalism, quality installation, and communication skills. Customers appreciate the tidy work environment and the helpfulness of staff.

Examples of positive reviews include:
“Great experience, Joyce is the bomb dot com!!!” – Whatta Man
“Excellent installation & super clean job site when job was complete!” – Amy Smith
“This is a great company who has done a couple of projects for me, always very professional and timely.” – Zack Christopherson

However, there is a notable complaint about poor communication and missed appointments, leading to significant dissatisfaction.

An example of a negative review includes:
“They did not show up at the scheduled day, they did not call… I would look elsewhere.” – Michelle Lane

Review Summary:
Positive Sentiments: Professionalism, quality installation, good communication, and clean work environments.
Negative Sentiments: Poor communication regarding scheduling, missed appointments, and lack of follow-up.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews; this aligns with the mixed customer satisfaction observed.
Better Business Bureau (BBB): The business does not have a BBB profile.
Total Lead Smart Rating: 5.8

Conclusion:
Grandview Window & Door is a reliable option for window installation services in Cheyenne, WY, praised for their professionalism and quality of work. However, potential customers should be cautious about the mixed reviews regarding communication and scheduling issues before making a decision.