Pella Windows & Doors of Casper

Overview:
Pella Windows & Doors of Casper is a reputable window installation service located in Casper, Wyoming. The company specializes in providing high-quality window products and professional installation services, catering to both residential and commercial clients.

Services Provided:
– Window installation
– Window replacements
– Customer support and consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (307) 234-1518
Website: https://www.pellabranch.com/wyoming/showrooms/casper

Customer Reviews and Sentiment:
Pella Windows & Doors of Casper has received positive feedback, reflected in their 4.6-star rating based on 23 reviews.

Positive sentiments emphasize excellent customer service, promptness, and professionalism. Customers appreciated the knowledgeable staff and the quality of the products.

Examples of positive reviews include:
“When I called to make the appointment, Samantha took good care of us and made us a quick appointment… Robert and Aaron showed up to the appointment promptly… I highly recommend Pella of Casper!” – Erin Pilk
“We have been general contractors for 35 years and prefer Pella windows over all other brands for quality…” – Ron and Cherie Sherwood

The negative feedback noted delays in communication and a lack of follow-up from staff, which caused frustration for some customers.

Negative sentiment example:
“They didn’t get back with me must not need business.” – Myra Thompson

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, prompt service, quality products.
Negative Sentiments: Communication delays and lack of follow-up.

Additional Ratings:
BirdEye: 4.6 stars based on 23 reviews, maintaining the trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited; no complaints have been noted.

Total Lead Smart Rating: 8.2

Conclusion:
Pella Windows & Doors of Casper stands out as a reliable choice for window installation services in Casper, Wyoming, known for its excellent customer service and high-quality products. However, potential clients should consider the occasional communication issues before making their decision.