Pella Windows & Doors of La Crosse in La Crosse, Wisconsin 54601

Pella Windows & Doors of La Crosse

40 Copeland Ave Suite 109A, La Crosse, WI 54601

4.5 (32 reviews)

Overview:
Pella Windows & Doors of La Crosse is a window installation service located in La Crosse, Wisconsin. With a focus on delivering high-quality window products and exceptional service, the company has established a strong reputation within the community.

Services Provided:
– Window installation
– Customer service and support
– Warranty management

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (608) 788-7313
Website: https://www.pellabranch.com/eastern-iowa/showrooms/la-crosse/

Customer Reviews and Sentiment:
Pella Windows & Doors of La Crosse has received a mix of reviews with a rating of 4.5 stars based on 32 reviews.

Positive sentiments highlight the quality of the windows and excellent customer service, with multiple customers praising specific staff members for their knowledge and help during the buying process.

Examples of positive reviews include:
“They are competitively priced and their service is second to none.” – Michelle Wanders
“Dustin Mudderman helped me purchase windows for my new house… made it an enjoyable experience.” – Autumn Clark
“Best service I’ve had in a LOOONG time!” – Sophie Kube

On the contrary, negative reviews express dissatisfaction with product quality, particularly related to window leaks, and challenges with communication when trying to contact the company.

Examples of negative reviews include:
“The windows are terrible… every one of them leaks cold air into the house during the winter.” – Jeff M
“As far as I know they’re out of business… never return my call.” – Patrick Amacher

Review Summary:
Positive Sentiments: High-quality products, excellent customer service, knowledgeable staff, competitive pricing.
Negative Sentiments: Product quality issues, difficulties in communication and service accessibility.

Additional Ratings:
Total Lead Smart Rating: 7.5/10

Member Since August 2024

Listing Id 240866

Contact Info

40 Copeland Ave Suite 109A, La Crosse, WI 54601
(608) 788-7313
Lead Smart Rating :
7.5/10.0

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Listing location

40 Copeland Ave Suite 109A, La Crosse, WI 54601

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Reviews

Jeff M

2 years ago

The windows are terrible. I haven’t had any experience with the customer service, but I hear it is great. But the product is bad. The house we bought has Pella windows and every one of them leaks cold air into the house during the winter. It isn’t just a little leak, you can feel a breeze. We’ve had to start taping up the gaps and seams. Even then it is bad. The quality of the windows is so bad, they let cold air in like crazy. I would never buy Pella windows.

Patrick Amacher

3 years ago

As far as I know they’re out of business. Called them several times trying to buy a bunch of Windows for my new house I never return my call. Eventually my call got transferred to the Dubuque Iowa office.

Michelle Wanders

4 years ago

We have used Pella Windows for multiple projects, have always been very happy. They are competitively priced and their service is second to none. They stand 100% behind their warranty.

Justin Bohr

4 years ago

Dustin Mudderman does a great job selling a great product.

Autumn Clark

4 years ago

Dustin Mudderman helped me purchase windows for my new house. He was excellent and helped me through this process and made it an enjoyable experience. He helped answer all my questions and explained things very thoroughly.

Jim Cavanaugh

4 years ago

Great customer service

Alex Hanks

4 years ago

Wow, these new windows from Pella are incredible. Thank you so much Dick Seidel for all your help!

Marla Klocke

5 years ago

The quality of Pella Windows is absolutely outstanding & the service is equally impressive. Jessica C at the showroom is awesome! We have sent our clients to her with their feedback of “she is very personable, knowledgeable & very pleasant to work with”! These are traits that are hard to teach someone……but it is obvious that they come naturally to Jessica! For this & much more, thank you Jessica for the outstanding service given. We would encourage others to certainly stop by the Pella Showroom & see the quality windows & doors on display and experience the excellent service you will receive.

Steve Korger

5 years ago

This Pella Windows and Doors of La Crosse staff are outstanding in their field, just like the beautiful cows in the country! Richard Seidel leads the way with his dedicated professional skills, and the rest of the staff also follow those traits! My house has never looked better, and I’m glad they did an excellent job for us farmers on the widgewoad!

Sophie Kube

5 years ago

Best service I’ve had in a LOOONG time! Highly recommend! Dick Siedel came on set to measure windows, very knowledgeable guy. Felt very comfortable in my decision. Awesome product!!