Spokane Door & Window

Drew O

2 years ago

Horrible outfit to work for.

Alex Rausch

2 years ago

The windows are installed and look great but this company was so unprofessional it blew me away. Left broken glass all over our back patio, I had to pick up their cigarettes in the front yard, broke our trim around one of the windows and waited for me to say something. We had a third party fix the trim and a crack in our wall from the install and the owner was going to refuse to cover the cost (he eventually agreed) and accused me of being a liar when showing him the damage to my wall. The install was also supposed to take 2 days and took 4 which literally was the least of my worries. Again.. windows look great and I hope they last because I never want to deal with this company again. If you decide to go with them I hope your experience is different

Kelly Gibbons

2 years ago

Very unprofessional and condescending office staff. Would not trust these people, I have over 25 years of industry experience and based on my phone call today I would never recommend this business.

Emily Phillips

2 years ago

We called them multiple times trying to schedule a consult. The receptionist gave us Tom’s number and my husband was able to speak to him once about how much something would cost. When we tried calling back to schedule, Tom never returned our calls. We both called, left messages and waited and waited. I understand that places are understaffed but it’s been over a week since we both have called. I guess they don’t need our money.

Lyn Hamilton

3 years ago

I love this new door. The guys removed an old storm door and very heavy exterior door, were true craftsmen, and cleaned up everything as they worked through the demo and new install. Very happy to recommend.

Bill Gaunt

3 years ago

Great service

A BE

3 years ago

Ordered a window in July, it arrived in the wrong size. Tried to sell us on keeping the wrong size, and didn’t take any responsibility for the mistake. When asked about what our options were the reply was “install the window”. Decided to use a different company.

Billy Reamer

3 years ago

Did solid work and were professional but cleanup was poor. Had these guys do an egress and the window performs great. They were timely, curious, and did good work. The concrete cutting left mud and water all over the carpet and splattered everywhere (even with tarps down). I received a “not my job” kind of answer when I asked about it. They actually told me to call the owner. They gouged the wall next to the window and I didn’t notice until I went to clean up the mess. The carpet was soaked and is still stained…almost 2 months later. The wall was soaked through and I had to work hard to get everything dried out over a few days. I could have contacted the owner and I am confident they would have made it right, but due to COVID, I didn’t really want more people in the house cleaning up so I just did it myself.

Anna Sharpe

3 years ago

I had two large windows replaced and they had to come back. The exterior molding looked professional but the interior molding was very poor quality. The molding looked used, they didn’t fill the nail holes and the caulk around the edges was covered in wood shavings. I was also not impressed with how clean they left my house after, there was wood dust left behind and drywall mud in my kitchen sink. They did come back to redo the interior molding, but I felt I had to follow the guy around to make sure he did the job correctly. On the second visit, I again was not impressed with how clean they left the work space. For $2,000 I expect better quality.

Ruby Flanigan

4 years ago

I wish I could pick out a door from the website and just have them come and install it. But, under the products tab, there are no doors to select from. I don’t want to fill out a form for them to contact me, I just want to pick out a door.