Overview:
R&L Windows is a window installation service located in Everett, WA. This family-run business offers a range of window installation solutions, focusing on providing fair pricing and satisfactory workmanship.
Services Provided:
– Window installation
– Replacement windows
– Retrofit window services
– Clean-up after installation
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (425) 210-5588
Website: http://www.rnlwindows.com/
Customer Reviews and Sentiment:
R&L Windows has garnered a diverse array of opinions, reflected in their Google Reviews rating of 4.3 stars based on 29 reviews.
Positive feedback highlights the company’s professionalism, fair pricing, and effective communication. Customers praised the quality of their window installation and the team’s work ethic.
Examples of positive reviews include:
“Randy and crew came on the scheduled day and returned daily until finished… Workmanship was good and they cleaned up daily.” – Mike O
“Very professional and friendly! Good guys who know what they are doing.” – OMG ORANGELOLLIPOP
“I had two old windows replaced… communication was straight forward from end to end.” – Maria
Conversely, negative sentiments revolve around poor installation experiences and customer service issues, such as hasty communication and installation errors.
Examples of negative reviews include:
“Save yourself time, money, and heartache — Look elsewhere.” – Morgan Sheppley
“Was unhappy with the driver… Not great representation for the company.” – Seth and Bethany Harper
“Never received responses from them.” – em
Review Summary:
Positive Sentiments: Professionalism, fair pricing, effective communication, quality workmanship, and thorough clean-up.
Negative Sentiments: Poor installation, issues with communication, and negative experiences regarding customer service.
Additional Ratings:
BirdEye: 4.3 stars based on 29 reviews, with similar trends of satisfaction but also notable complaints.
Total Lead Smart Rating: 6.8
Conclusion:
R&L Windows presents mixed feedback, reflecting both commendable professionalism and significant areas for improvement in installation quality and customer service. Potential clients should carefully consider these factors when deciding on their window installation needs.
Member Since August 2024
Listing Id 237241