Windows & More, Inc in Newport News, Virginia 23606

Windows & More, Inc

11861 Canon Blvd, Newport News, VA 23606

4.9 (69 reviews)

Overview:
Windows & More, Inc is a window installation service located in Newport News, VA. The company specializes in replacing and installing a variety of windows and doors, offering competitive pricing and quality workmanship.

Services Provided:
– Window replacement
– Door installation
– Patio doors
– Energy-efficient windows
– Custom installations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (757) 223-0571
Website: N/A

Customer Reviews and Sentiment:
Windows & More, Inc has garnered a positive reputation, holding a 4.9-star rating based on 69 reviews.

Positive feedback highlights their professionalism, quality installation, efficiency, and excellent pricing. Customers have praised the team’s punctuality and the clean work left behind.

Examples of positive reviews include:
“Windows & More did an amazing job…again. Very professional and on time.” – Jacob P.
“They left absolutely nothing behind.” – Michelle Fortener
“The sales staff were excellent, and installation was perfect and very fast.” – Suzanne Huddleston

However, there have been complaints regarding customer service and communication, particularly concerning warranty inquiries.

Negative feedback includes:
“I wanted to inquire about their warranty as my windows developed moisture, but it seems impossible to reach them now.” – Dan Manebo

Review Summary:
Positive Sentiments: Quality workmanship, efficient installation, competitive pricing, professional behavior, and pleasant customer interactions.
Negative Sentiments: Communication issues, particularly regarding follow-up and warranty inquiries.

Additional Ratings:
BirdEye: 4.9 stars based on 69 reviews, indicating a high level of customer satisfaction.

Total Lead Smart Rating: 8.3

Conclusion:
Windows & More, Inc appears to be a reliable choice for window and door installations in Newport News, VA. They are well-regarded for their quality work and efficiency, but potential customers should be aware of the communication issues reported by some clients before making a decision.

Member Since August 2024

Listing Id 244697

Contact Info

11861 Canon Blvd, Newport News, VA 23606
(757) 223-0571
Lead Smart Rating :
8.3/10.0

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11861 Canon Blvd, Newport News, VA 23606

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Reviews

Dan Manebo

2 months ago

Windows & More did a really good job fixing my 11 windows. I highly recommend them. Edit: I wanted to inquire about their warranty as my windows developed moisture, but it seems impossible to reach them now. Even the Better Business Bureau has been unsuccessful in contacting them.

Suzanne Huddleston

7 months ago

We are very pleased with our new patio door and screen from Windows & More. They were far less expensive than their competitors for a quality product. The sales staff were excellent. Installation was perfect and very fast. The crew were quite pleasant and were here and gone in two hours. However, communication on the part of the installation folks for scheduling and follow up (someone forgot to include the footlock with our order) was…let’s say lackadaisical. I’m giving a 5-star rating overall, but my recommendation to the company is to communicate more proactively with your customers, even if the message is just to touch base. Leaving your customers wondering what’s going on is not a good way to do business.

Rachel Timofeev

8 months ago

This company was so easy to work with. They replaced 20 of our windows in a day and a half and we’re very professional and helpful throughout the whole process. Highly recommend for anyone looking to replace windows!

Brian Watkins

8 months ago

Windows & More, Inc exceeded my expectations, and I would highly recommend their services to anyone in need of door or window installations. They’ve not only improved the aesthetics of my home but also its energy efficiency. Thank you for a job well done!

Michelle Fortener

9 months ago

I just can’t say enough. They showed up 30 minutes early the first day and installed 22 windows in just one day. The came out the next day but were here for maybe 90 minutes to finish the caulking and sealing. Aside from a little dust, no one would know anyone was even here. They left absolutely nothing behind.

David Helveston

9 months ago

They did a wonderful job! The house is so quiet now

Jacob P.

9 months ago

Repeat customer here. Windows and More did an amazing job…again. Very professional and on time. The windows, trim, and flashing came out perfect. I highly recommend to anyone looking for replacement windows. I will be using them again in the future.

Maxim Timofeev

10 months ago

Great service and price, quick turnaround! Staff was very friendly and easy to work with.

Anissa Walker

a year ago

Great service! We are extremely pleased with the product and service. You really cannot beat the price and value! We did our research and they were by far the best price.

Aleksandra Abbondanzo

a year ago

If you are still reading reviews and wondering who is the best in town to replace your windows, you need to stop now. Windows and More is the answer! The owner Robert Napora and the installation crew were excellent to work with. Everything from start to finish went smoothly. With high-quality windows, great people, and a 30 year warranty – what else do you need? -extremely satisfied, Aleks Abbondanzo