Vinyl-Lite Window Factory and Showroom

James Barnett

2 weeks ago

I purchased 25 windows for a rental property and the functionality of the windows are great. Any issues that did occur were addressed without hesitation and to my satisfaction.

Wajahat Ali

a month ago

Very professional and experienced.

Michael Parkinson

a month ago

Hate to even have to write this review because I have been a client/contractor of theirs for many years. I hired them to do windows for a project of mine. Flat out they lied to me several times, Feb 1 and they finally installed the last couple windows June 10th. They do windows, the windows are ok, but dealing with liars is an entirely different situation. They missed an appointment, their installers smoked on my clients property and the owner won’t even respond or make an effort to care. I do not recommend doing business with this company, and if you do get ready for the lies, lack of professionalism and a much more difficult process than necessary.

matheus stivaletti

2 months ago

Chris, salesman, came to my house at the scheduled time, measured all windows, answered all questions, no sale pressure or gimmicks. Sent me a quote 2-3 days later. Windows and sliding door were installed 6 weeks after. Crew showed up on time, covered floors, cleaned up post install. Hard working fellas and overall great communication. I will use them again to replace the remaining windows an doors.

Suzy Queen

2 months ago

Since no one us answering your phone I am canceling my appt in Waldorf, MD that is scheduled for 5/4

Arleen Krstic

5 months ago

We had an awesome experience with Chris and his team. Chris was so professional, honest and had great communication with us from start to finish. We love our new door with glass window and blinds inside. The customer service experience was exceptional and would highly recommend them and Chris.

Steve Mudre

6 months ago

This was a great experience for replacing 29 windows. Probably the best overall experience we have had with a contractor. From the initial visit from Matt Niederriter, to the on-site inspection and follow up from Chris Grimes, the entire process was no pressure, seamless and well executed. The employees were all courteous and took pride in what they were doing. They were extra careful and clean, not leaving any traces behind. And we are delighted with the windows.

Stephanie Ervin

7 months ago

Vinyl-Lite came in and did an excellent job! The installers worked fast and were very polite. Thank you so much again!!!

Scott B

9 months ago

The sales process with Vinyl-Lite was the most laid-back, low-pressure, and friendly out of all the companies we vetted. Our sales rep, Matt, was incredibly knowledgeable, thorough, reassuring, and honest. The down-to-earth, conservative approach, as if he were buying windows for his own home, was refreshing and welcomed! Other companies insisted that “all decision makers” had to be at home, despite the inconvenience to me and my wife. Then they dispatched sleazy, used car salesman-types who employed high-pressure tactics to upsell us on already overpriced windows, faked phone calls with their “manager” to pressure us into a “better deal” if we signed today, and overstayed their 45-minute appointment by 2 hours. A total turn-off! Furthermore, the opportunity to visit the Vinyl-Lite showroom, allowing us to delve even deeper into the details, compare features, and ask more questions, was invaluable! At the showroom, Ashleigh was patient, answered all our questions, and once again, approached our issue as if he were purchasing windows for his own house. No overselling, no lies, just absolute expertise, and transparency. Plus, it’s reassuring to know that we weren’t dealing with a middleman company with substantial mark-ups. We love supporting local businesses! Scheduling the installation was a breeze, handled over a quick phone call, and incredibly flexible. On the day of installation, we had everything ready, with our blinds removed, pictures taken down, and areas around the windows cleared. The crew arrived on time and got straight to work! With sixteen windows to replace, they completed the job in about eight hours. The crew was friendly, showed respect for our home, and worked efficiently. Once all the windows were in place, they did a commendable job of cleaning up and removing debris. At the end of the day, Sam paid us a visit to ensure quality control, demonstrate how to use and clean our new windows, and address any remaining questions. Together, we identified a couple of small issues, and he worked with the crew to address them promptly. No hassle for us, which is the way I like it! And now, the windows themselves… We are pleased with the quality and construction, knowing that they are well-suited for Virginia’s climate, built right here in Virginia. We’re relieved that we didn’t fall for any of the other companies’ gimmicks promoting unnecessary features and upsells. Moreover, we can rest assured that with the company’s long-standing history and heritage, if we ever need warranty assistance, they’ll still be around to help. In summary, Vinyl-Lite provided a fantastic window buying experience that was easy, cost-effective, and stress-free!

Carlos Puquir

10 months ago

Is the bass contractor he remodeling my house