Overview:
The Window Man is a prominent window installation service located in Fairfax, VA. They provide a wide range of window replacement and installation services, known for their commitment to customer satisfaction and product quality.
Services Provided:
– Window installation
– Window replacement
– Door installation
– Storm window installation
– Customer service and support
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (703) 978-9888
Website: http://www.thewindowman.com
Customer Reviews and Sentiment:
The Window Man boasts a rating of 4.6 stars based on 44 reviews across various platforms.
Positive feedback emphasizes their professional installation, friendly staff, and commitment to quality and customer service.
Examples of positive reviews include:
“Mike and his team did a fantastic job with our window installation!” – Albert Smith
“We had 12 windows replaced… They were professional and efficient finishing in one day.” – Gary Orr
“Everything was easy and perfect from start to finish.” – Janine Bosley
However, there are negative sentiments regarding communication and installation issues.
One customer noted, “They never gave me the screens that were omitted or replaced the ones that were torn… They wouldn’t take care of $200 worth of material on a $42,000 project.” – John Albert
Review Summary:
Positive Sentiments: High-quality installation, professional and knowledgeable staff, prompt service, commitment to customer satisfaction.
Negative Sentiments: Communication issues, incomplete follow-up on missing materials, rushed installations leading to minor damage.
Additional Ratings:
BirdEye: 4.6 stars based on 44 reviews, indicating a strong overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile, but the accreditation status is currently unknown. No significant complaints documented.
Total Lead Smart Rating: 8.0
Conclusion:
The Window Man appears to be a reliable choice for window installation services in Fairfax, VA, well-regarded for their professionalism and product quality. However, prospective customers should keep in mind the reported communication issues and installation hiccups when making a decision.
Member Since August 2024
Listing Id 237290