Overview:
Window World of Washington DC, located in Chantilly, VA, specializes in window installation services. With a strong focus on customer satisfaction, they have built a reputation for quality workmanship and professional service.
Services Provided:
– Window installations
– Door installations
– Window repairs
– Excellent customer service
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (703) 378-7999
Website: https://www.windowworlddc.com/
Customer Reviews and Sentiment:
Window World of Washington DC boasts a strong overall rating of 4.1 stars based on 455 reviews.
Positive feedback emphasizes the professionalism, efficiency, and quality of work provided by the installation teams. Customers frequently mention the support from the sales staff and the clean-up performed after installations.
Examples of positive reviews include:
“I have been pleased from start to finish.” – Jimmy Nocera
“They were prompt, clean & very professional.” – Laura Audi
“Josue and his team installed everything perfectly.” – Vin F
Conversely, there are negative sentiments regarding customer service when claims are made against their lifetime warranty, with some customers experiencing dissatisfaction due to perceived neglect in handling issues.
Example of a negative review:
“Life time warranty means NOTHING from those people.” – PJ Z
Review Summary:
Positive Sentiments: High-quality installations, prompt service, friendly staff, clean work areas, and thorough explanations of products.
Negative Sentiments: Customer service issues related to warranty claims and poor communication with management.
Additional Ratings:
BirdEye: 4.1 stars based on 455 reviews, indicating consistent customer satisfaction despite some negative experiences.
Better Business Bureau (BBB): Not accredited with a rating of NR (No Rating).
Total Lead Smart Rating: 8.0/10
Conclusion:
Window World of Washington DC is well-regarded for its window and door installation services in Chantilly, VA. Their commitment to customer satisfaction and quality workmanship is often highlighted in reviews. However, potential customers should take note of occasional complaints related to warranty claims and communication issues.
Member Since August 2024
Listing Id 234258