City Glass Co Inc in Amarillo, Texas 79106

City Glass Co Inc

4907 Plains Blvd, Amarillo, TX 79106

4.1 (33 reviews)

Overview:
City Glass Co Inc is a window installation service located in Amarillo, TX. The business has built a reputation for its prompt and professional service, offering a range of solutions primarily focused on window installations and renovations.

Services Provided:
– Window installation
– Shower door installations
– Glass replacement

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (806) 355-9913
Website: www.cityglassamarillo.com

Customer Reviews and Sentiment:
City Glass Co Inc has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.1 stars based on 33 reviews.

Positive feedback emphasizes the company’s efficiency, professionalism, and value for money. Customers particularly appreciate the team’s responsiveness and quality of work.

Examples of positive reviews include:
“City Glass is FANTASTIC! On time, within budget, and quick to respond.” – Jenna Collison
“Wow did they deliver. They were easy to work with and I’m so happy with the results!” – Bethany Butti
“Very pleased. Highly recommend.” – Randy Bigelow

Negative sentiments have been expressed regarding customer service and order fulfillment issues. Some reviews point out unprofessional behavior and mistakes in order handling.

Examples of negative reviews include:
“People who do residential have attitude, just do the JOB RIGHT THE FIRST TIME!” – Jessica Saucedo
“I ordered a piece of glass… I finally told them if it wasn’t ready by noon that Monday to cancel the order.” – John Peters

Review Summary:
Positive Sentiments: Efficient service, professionalism, quick turnaround, reasonable pricing, and strong customer support.
Negative Sentiments: Issues with customer service and order accuracy, with multiple complaints about unprofessional behavior.

Additional Ratings:
BirdEye: 4.1 stars based on 33 reviews, reflecting a similar trend of satisfaction with noted customer service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.0

Conclusion:
City Glass Co Inc appears to be a solid choice for window installation services in Amarillo, TX, known for its efficient work and professionalism. However, potential customers should consider the mixed reviews regarding customer service and order management before proceeding.

Member Since August 2024

Listing Id 231465

Contact Info

4907 Plains Blvd, Amarillo, TX 79106
(806) 355-9913
Lead Smart Rating :
7.0/10.0

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4907 Plains Blvd, Amarillo, TX 79106

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Reviews

Jenna Collison

2 months ago

City Glass is FANTASTIC! On time, within budget, and quick to respond. They are easy to work with and very professional. I highly recommend them and will use them for any/all my future endeavors in the area!

Bethany Butti

2 months ago

I contacted City Glass about a renovation to my master bathroom shower. Wow did they deliver. They were easy to work with and I’m so happy with the results!

Jeremy T

3 months ago

City glass was very fast with my shower install. Working with Mark and the installers was a very pleasant experience.

Audrey G

3 months ago

Fantastic place to work with they were professional and fast with reasonable prices.

Jessica Saucedo

3 months ago

People who do residential have attitude, just do the JOB RIGHT THE FIRS TIME!

Sharyn Delgado

4 months ago

Great job at a reasonable price.

Randy Bigelow

7 months ago

Needed two shower doors installed. City Glass came and measured to make sure No issues. Josh and Gary did a fantastic job. Very pleased. Highly recommend.

John Peters

11 months ago

I ordered a piece of glass on Tuesday morning. They promised to have it by Thursday. I did not get it until the next Monday. This was after I went in twice to check on it and I finally told them if it wasn’t ready by noon that Monday to cancel the order. They finally called me and 8said it was ready. I went in to get it and it was the wrong size. They told me to come back later to pick up the corrected piece. I told them I will just stand here and wait. When they brought it out 10 minutes later it was ⅛ inch smaller than what I asked for. I took it and said I will make it work. It cost me $54 which I thought was a little steep.

Miguel M

a year ago

Took care of my broken storm door window! Just about every big box location in town has stepped away from glass replacement. I just removed the window and frame, dropped it off, and was called when it was ready. It was quick, easy, and affordable! Thank you!

Robert Phillips Jr.

a year ago

City Glass of Amarillo has the worst owner now his name is Mark he is a liar he is very unprofessional thanks dude!your awesome!