Champion Replacement Windows of Johnson City

Champion Replacement Windows of Johnson City

Available
location 3105 Hanover Rd, Johnson City, TN 37604
4.6 (255 reviews)

Overview:
Champion Replacement Windows of Johnson City is a prominent window installation service located in Johnson City, TN. With a significant focus on customer satisfaction and high-quality products, the company offers a variety of replacement windows aimed at enhancing energy efficiency and aesthetic appeal.

Services Provided:
– Window Replacement
– Energy Efficiency Consultations
– In-Home Estimates
– Installation Services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (423) 218-4374
Website: https://www.championwindow.com/Johnson-City/?utm_source=google&utm_medium=organic&utm_campaign=gmb_johnsoncity_localpage

Customer Reviews and Sentiment:
Champion Replacement Windows has garnered a solid reputation with an impressive average rating of 4.6 stars based on 255 reviews.

Positive feedback emphasizes exceptional customer service, particularly highlighting the thoroughness and professionalism of representatives like Nikki Skinner. Customers often mention the engaging presentations about the products, the quality of installation, and the comprehensive warranties provided.

Examples of positive reviews include:
“Nikki Skinner came to our home and did a full estimate on window replacement… I would highly recommend their in house estimate.” – Amy Morrison
“Champion sales person John provided the best customer service experience.” – Shiree Brown
“Nikki was outstanding, she was thorough and personal!” – Ashlee Perry

Negative feedback points to occasional issues with communication and appointment scheduling, which caused frustration among some customers.

An example of a negative review mentions:
“After taking two hours off work to wait for the estimator… they never showed up.” – Steven Rummell

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable representatives, thorough product demonstrations, and high-quality installations.
Negative Sentiments: Communication issues, missed appointments, and perceived disconnection between customer service and local office.

Additional Ratings:
BirdEye: 4.6 stars based on 255 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints registered, particularly regarding service and communication.
Total Lead Smart Rating: 7.9

Conclusion:
Champion Replacement Windows of Johnson City stands out for its strong emphasis on quality service and customer satisfaction. While most customers have had positive experiences, potential clients should be aware of some occasional mishaps with communication and scheduling when considering their services.

business

Member Since August 2024

Listing Id 240360

Contact Info

  • address 3105 Hanover Rd, Johnson City, TN 37604
  • phone (423) 218-4374
  • Lead Smart Rating :
  • 7.9/10.0
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Listing location

  • address 3105 Hanover Rd, Johnson City, TN 37604
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