Tru Vista

Overview:
Tru Vista is a reputable window installation service located in Gallatin, TN. They specialize in providing high-quality windows and doors for residential properties, with a strong emphasis on customer satisfaction and timely service.

Services Provided:
– Window installation
– Door installation
– Glass replacement
– Baseboards and casing services

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (615) 230-7795
Website: www.tru-vista.com

Customer Reviews and Sentiment:
Tru Vista has a strong overall rating of 4.7 stars based on 26 reviews across different platforms.

Positive feedback highlights the company’s excellent customer service, quality materials, and competitive pricing. Customers have particularly praised the professionalism and knowledge of the staff.

Examples of positive reviews include:
“Couldn’t ask for a better experience. Windows were in when they said they would be.” – Billy Fuson
“Honest people great service terrific prices.” – Kevin Law
“Danny Goad was awesome and the service and products great.” – Kim Locke

The negative feedback mentions service inconsistencies, particularly regarding installation and cleanliness after job completion.

Examples of negative reviews include:
“Hired Tru Vista to replace 5 pieces of glass… did not sweep anything up when they were done indoors.” – Moms TA
“Got an estimate that took 3 weeks. Never answered my emails.” – Adam Wendland

Review Summary:
Positive Sentiments: Excellent customer service, timely installations, high-quality materials, and competitive pricing.
Negative Sentiments: Issues with post-installation clean-up and poor communication regarding estimates.

Additional Ratings:
Google Reviews: 4.7 stars based on 26 reviews.
Total Lead Smart Rating: 7.5

Conclusion:
Tru Vista is a solid choice for window and door installation services in Gallatin, TN, known for their quality products and attentive customer service. However, potential customers should be mindful of the mixed feedback regarding installation practices and communication issues before making their decision.